Rightway
Customer Support Associate, Healthcare Navigation
Denver, CO
Sponsorship not specified$19k-$23kDetected 4 days ago
Process ImprovementCustomer SupportCommunicationProblem SolvingCritical ThinkingOrganizational Skills
About the role
- We're looking for a Health Guide who is motivated by our mission to unlock transformational healthcare outcomes.
- As a Health Guide you play a vitally important role in supporting our members with all their healthcare related questions and needs.
- Navigating healthcare is oftentimes complex, confusing and down right frustrating.
Responsibilities
- Supports members with care coordination, such as schedules doctors' appointments and arranging other ancillary support services.
Requirements
- A high degree of empathy
Nice to have
- College degree preferred
Skills
- Strong organizational skills
- Strong verbal and written communication skills
- Strong critical thinking and problem solving skills
Compensation
- COMPENSATION: $19.00 - $23.00 / hr
Benefits
- Rightway is on a mission to harmonize healthcare for everyone, everywhere.
- Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.
- We're seeking those with passion for healthcare and relentless devotion to our goal.
- Healthcare navigation concierge service delivery via phone, chat, text, and email.
- Answers benefit questions
- Supports members with healthcare billing questions and issue resolution
Company info
- We are looking for individuals who are passionate about concierge service delivery and changing the healthcare experience for consumers.
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This listing is sourced directly from Rightway's careers page and normalized into a canonical job model.