Budderfly

Budderfly

Parts Procurement and Warranty Specialist

Shelton, Connecticut, United States · Mid

Sponsorship not specified$70k-$85kDetected 21 days ago
ExcelSAPSupply ChainLogisticsProcurementERPInventory ManagementCommunicationOrganizational SkillsNetSuite

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

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About the role

  • Help Wanted… Budderfly is a fast-growth, private equity-backed energy management outsourcing company that is committed to reducing global carbon emissions for small to medium sized enterprises.
  • 5000 America's Fastest-Growing Private Companies list.
  • Recognized in Time Magazine's Best Inventions of 2025.

Responsibilities

  • Assist with the sourcing of replacement parts (in or out of warranty), balancing lead time, cost, and urgency of the affected site
  • Maintain accurate records of warranty status, claim history, and part substitutions by equipment unit and site
  • Support technician logistics coordination as needed to ensure parts arrive ahead of scheduled service visits
  • Maintain organized documentation for audit and reporting purposes (claim turnaround time, recovery rate, cost avoidance)

Requirements

  • Familiarity with HVAC or refrigeration equipment components (compressors, VFDs, control boards, motors)
  • Experience working with manufacturer warranty portals and claim submission systems
  • Background in field service support, data management

Nice to have

  • Operate as the primary point of contact for internal and external service and installation teams, coordinating parts requests with Budderfly's warehouse, OEMs, parts supply houses, and other distribution channels
  • Identify correct OEM and aftermarket part numbers for failed components using equipment model/serial data, manufacturer documentation, and parts catalogs
  • Communicate with field technicians to confirm part specifications before ordering, reducing mis-ships and installation delays
  • Track recurring failure patterns by part number, model, or manufacturer and flag trends to the parts and engineering teams
  • Initiate chargeback processes with contractors for equipment not returned to Budderfly or its OEMs in accordance with warranty requirements
  • 2+ years of experience in parts coordination, warranty administration, supply chain, or a related field/operations support role
  • Strong organizational skills with experience managing high volumes of claims, orders, or tickets
  • Proficiency with inventory or ERP systems (e.g., NetSuite, SAP, or similar) and Microsoft Excel

Compensation

  • Competitive pay

Benefits

  • Career advancement opportunities in a fast-growing, supportive company environment
  • Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance
  • Partnering with Finance, process and track warranty claims for HVAC, refrigeration, lighting, and controls equipment across manufacturers from initial submission through resolution and reimbursement
  • Coordinate with manufacturers and distributors to confirm warranty coverage, expedite claim approval, and resolve discrepancies or denials

Company info

  • We are an energetic and dedicated team working together to make a positive impact on the environment while providing an excellent customer experience.
  • We are growing quickly and looking to add talented people who are passionate about making the world a better place!
  • Opportunity to work as part of a team that values its members and works together to achieve positive change.

Visa & Work Authorization

  • and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally
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This listing is sourced directly from Budderfly's careers page and normalized into a canonical job model.