Kong

AI Enablement Specialist (FE)

United States

Sponsorship not specifiedDetected 13 days ago

JiraResearchCommunicationMentoring

About the role

We're hiring an entry-level practitioner to join that effort and grow with it.
Work alongside senior team members to assess business workflows and identify where AI tools could meaningfully improve how work gets done.
Participate in coaching sessions with business team members, helping people get comfortable with AI tools through hands-on practice.

Build and iterate on AI automations, prompt-based tools, and lightweight applications based on team feedback and real usage.
Maintain clear documentation for the tools and workflows you help build, so others can understand, adapt, and build on them.
Follow Kong's AI governance guidelines and collaborate with IT and Security to ensure tools meet internal standards.
Genuine curiosity about how AI tools work and a drive to understand them at a deeper level than most users do.

2-3 years of professional or project-based experience - internships, independent work, or coursework all count if you can demonstrate what you built or accomplished.
Practical experience using AI tools in your day-to-day work, with clear examples of how you've applied them beyond basic question-and-answer use.
Clear written and verbal communication skills - the ability to explain a technical tool or process to someone who's unfamiliar with it.

Any coding or scripting background - language matters less than demonstrated initiative and the ability to learn quickly.
Familiarity with common enterprise tools such as Slack, Google Workspace, Jira, or Salesforce.
Knowledge of or interest in Kong Konnect, API management, or how AI models connect to enterprise systems is a plus.
Why work at Kong?
Kong sells the picks and shovels of the AI era - the API and AI gateway infrastructure that lets enterprises connect, secure, and govern every application and AI model in their stack.
Our products (Kong Gateway, Konnect, and AI Gateway) are used by thousands of organizations worldwide to power their most critical digital workflows.
You'll have visibility across every business function, genuine ownership over your work, and a direct line from your tools to measurable company impact.

No bureaucracy, no busy work - just real problems and the resources to solve them.
For more information, visit www.konghq.com http://www.konghq.com.

We offer competitive compensation, comprehensive benefits, flexible remote-first work, and a lean culture that values people who take initiative and get things done.

Nobody checks every box - we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

This listing is sourced directly from Kong's careers page and normalized into a canonical job model.