Activate Games

Store Leader

San Francisco, California · Full-time

Sponsorship not specifiedDetected 20 days ago

LeadershipCommunicationMentoringOrganizational SkillsMicrosoft Office

About the role

#EnterTheGame Activate: What We Do Activate is redefining how the world plays across Canada, US, and beyond into the global market.
We're a technology company that fuses a game, a workout, and a party into one unforgettable experience.
We believe play should move people - physically and socially.

Ready to lead a team, energize customers, and make your work week interesting?
Reporting to the Regional Leader, you are responsible for the daily operations, troubleshooting technical and operational challenges, and managing the team to deliver an exceptional gaming experience.
With high energy, laser-focused direction, and a drive to level up your team, you keep the action moving.
Help maintain brand consistency through positive customer experiences and local event involvement
Perform regular general inspections of front desk and gaming areas
Perform daily cleaning and maintenance duties in compliance with company standards
Audit and own the inventory process flow, managed by the
Team Lead for maintenance, merchandise, and vending products
Identify and implement improvements when necessary and provide updates to the team to enhance customer experience

Demonstrated leadership ability with 2 years of experience in a customer facing environment
Capacity to lift and carry merchandise, supplies and equipment weighing up to a certain limit, as required for stocking shelves, organizing inventory, and completing store tasks
While performing the duties of this job, you may be required to sit, stand, walk, reach with your hands and arms, stoop, kneel, crouch, crawl, and communicate with others for long periods of time
Must be capable of lifting weight up to 50 lbs. consistently and standing for extended periods, typically 8 hours
Must be comfortable working in an environment with bright flashing lights, loud music, and fog
Must be willing to work various shifts starting as early as 8 am and ending as late as 1 am
Create a lasting experience with customers and ensure their satisfaction is a top priority
Oversee the day-to-day maintenance process flow required for the facility
Scheduling duties, as required, to ensure peak periods are properly staffed

Oversee day to day operations including interpreting and communicating company expectations; must be flexible and available to address issues that may arise

Activate is redefining how the world plays across Canada, US, and beyond into the global market.
Behind every room, you'll need your reflexes, wits, and a team to beat the challenges - it's easy to start, hard to beat.
▶️ Press play on this video to see Activate in action (we promise it's worth it).
Follow @activategames on TikTok, Instagram, and Facebook to stay locked in.
Job Description
Enter The Role
This isn't a typical Store Leader role - because Activate isn't a typical store.
This job posting is for an existing vacancy.
This is a full-time, permanent position at our San Francisco (Stonestown) store located at 3251 20th Ave., Unit 353, San Francisco, CA 94132.

This listing is sourced directly from Activate Games's careers page and normalized into a canonical job model.