Centerstone

Centerstone

Engagement Specialist

Alton, Illinois · Full-time

Sponsorship not specified$19k-$27kDetected 6 days ago
Customer SupportCommunicationProblem Solving

About the role

  • Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives.
  • Come talk to us about joining the Centerstone team!
  • This role includes providing emergency mental health consultations and ensuring follow-up appointments are made when clinically appropriate.

Responsibilities

  • Provide linkage services to clients, families, community partners and referral sources.
  • Attend staff meetings and maintain appropriate communication with other employees.
  • Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees.
  • The CCBHC Linkage and Engagement Provider is primarily responsible for connecting clients, families, and community partners to essential resources.

Requirements

  • Bachelor's Degree in Human Services field, or Bachelor's Degree with MHP Status.
  • Years of Experience
  • Experience working with the public or a demonstrated interest to work with different population.
  • Complete all required documentation and comply with contracts, grants, standards, regulations, and laws.
  • Education Level
  • Certification/Licensure
  • Position requires valid driver's license and safe driving record. CPR certification within 90 days of hire.
  • Standing - 20%
  • Sitting - 80%
  • Squatting - Occasional
  • Kneeling - Occasional
  • Bending - Occasional
  • Driving - Occasional
  • Lifting - Occasional

Skills

  • Knowledge of effective communication methods including written, verbal, in-person, and virtual interactions.
  • Proficiency in customer service techniques, demonstrated through successful resolution of client inquiries.
  • Experience in clinical assessment for mental health and substance use disorders, with examples of diagnostic evaluations.
  • Familiarity with electronic health record systems and their application in clinical settings.
  • Understanding of mental health regulations and compliance standards relevant to practice.

Compensation

  • Delivering care that changes people's lives starts with our employees.

Benefits

  • Medical, dental, and vision health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • Paid time off and ten paid holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
  • Continuing education opportunities

Company info

  • A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings.

Equal opportunity

  • Centerstone is an equal opportunity employer.
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This listing is sourced directly from Centerstone's careers page and normalized into a canonical job model.