Docker, Inc
Principal Solutions Architect (West Coast or Mountain)
Canada · Principal · Full-time
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About the role
- ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls.
- This role is a critical technical position, spanning both product development and pre and post sales customer motions.
- Docker does not offer visa sponsorship for this role.
Responsibilities
- Create and manage engagement plans that span existing products and new Docker offerings to achieve critical business goals.
- Oversee "design partner" rapid prototyping engagements with Docker engineering and customer teams to validate customer-product fit for new use cases
- Work with Docker teams to create/manage/deliver custom demos and content aligned to customer use cases.
- Deliver high-impact enablement and best practices content to customer audiences from developer to C level.
- Be a thought leader for a particular area of responsibility both internal and external to Docker, working with fellow Dockhands to create/manage/deliver content
- Flexibility that fits your life - We trust you to manage your schedule while delivering great work.
- We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives.
- We believe diverse teams build better products, make better decisions, and better serve our global community.
Requirements
- Proven experience as a Sales Engineer, Solutions Engineer, or Solution Architect in complex enterprise environments.
- Experience in managing customer relationships at the technical and business level.
- Experience presenting solutions and demonstrations to small and large audiences, virtually and in person.
- Ability to solve technical problems and translate customer experience to actionable feedback for engineering.
- Must be fluent in English
- Excellent communication, influence, and stakeholder management skills.
- Experience interfacing with internal product/software teams, including technical support, product, and engineering, to enhance documentation, enablement, and product features to improve customer experience and enablement.
- Experience developing application code, and a clear understanding of the challenges developers experience on a daily basis.
- Experience developing collateral to assist customers with best-practice adoption.
- Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures.
- Willingness to travel up to 50% domestically and internationally as a senior representative of Docker to prospective clients, customers, and technical alliance partners.
Nice to have
- Experience with Docker, container ecosystems, or adjacent technologies strongly preferred.
- Development, Agentic AI dev, Software Development Lifecycle and/or Software Supply Chain Security experience strongly preferred.
Skills
- High priority customer technical leadership
- Docker field technical leadership
Compensation
- Compensation & Equity
Benefits
- Time to recharge - Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support - Set up your workspace for comfort and success.
- Technology stipend - Equivalent to US$100 net per month to help support your work.
- Learning & development - Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave - 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees - Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits - Medical, retirement, and paid holidays vary by country.
Company info
- Work with Docker's most important customers and cross functional Docker teams to accelerate the customer's container and AI journeys, focusing on developer workflows
- Ability to travel up to 50% domestically and internationally as a senior representative of Docker to prospective clients, customers, and technical alliance partners.
Equal opportunity
- equal opportunity employer.
Visa & Work Authorization
- Docker does not offer visa sponsorship for this role.
This listing is sourced directly from Docker, Inc's careers page and normalized into a canonical job model.