Advent Services

Advent Services

Respite Care Regional Coordinator

San Antonio, Texas, United States · Staff+ · Contract

Sponsorship not specifiedDetected 43 days ago

About the role

  • This program provides short-term relief to primary caregivers to reduce fatigue and sustain readiness.
  • The contractor shall retrieve approved service packets from the government-designated secure system, DOD Secure Access File Exchange (SAFE), and initiate processing.
  • The COR will provide the contractor with the current web address and all necessary instructions for accessing this system.

Responsibilities

  • The contractor shall collect, maintain, and update all service documentation for each family, ensuring a complete file is on hand before services are provided.
  • The contractor shall document and report the status of the provider matching process until a match is confirmed.

Requirements

  • Bachelor's Degree in Business Administration, Social Services, or a related field
  • All approved packets must be retrieved and logged in the contractor's system within one business day of government notification.
  • Initial contact (e.g., phone call, email) must be made within one business day of packet receipt.
  • All required documents must be on file and validated prior to the first service appointment.
  • STD: All approved packets must be retrieved and logged in the contractor's system within one business day of government notification.
  • STD: Initial contact (e.g., phone call, email) must be made within one business day of packet receipt.
  • STD: All required documents must be on file and validated prior to the first service appointment.
  • STD: The family must be provided with a list of at least two (2) available and qualified providers within three (3) business days of the initial intake meeting.
  • If no local providers are available, the COR must be notified within this timeframe.
  • 5+ years of experience supporting social service programs, with at least 3 years in a role requiring the remote management of staff or services

Compensation

  • The contractor shall provide weekly, monthly, quarterly, and annual reports to the COR detailing service usage, trends, and statistical summaries as defined in the Deliverables Schedule (Technical Exhibit B).
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This listing is sourced directly from Advent Services's careers page and normalized into a canonical job model.