Crunchyroll
Senior T&E Operations Analyst
Los Angeles, California, United States · Senior
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About the role
- This person should be able to exercise sound judgment, make operational decisions within established policies and controls, challenge inefficient processes, identify root causes, and translate complex issues into practical recommendations and solutions.
- Strategy, policy, governance, roadmap, and final program decisions remain with the Global Travel & Expense Manager.
Responsibilities
- Administer global corporate card programs, including card issuance, maintenance, cancellations, account updates, cardholder support, and program administration.
- Monitor company card aging and drive timely cardholder submission, reconciliation, and compliance.
- Support group travel events and hotel room block sourcing, including coordination with internal stakeholders and external travel partners.
- Partner with Treasury, Accounts Payable, Finance, Accounting, and other stakeholders to support payment processing, reconciliations, journal entries, and financial reporting.
- Support month-end close activities, accruals, reconciliations, and audit requests.
Requirements
- Someone who can influence outcomes through expertise, analysis, communication, and strong recommendations rather than formal authority.
- 5+ years of relevant experience in Travel & Expense, Corporate Card Administration, Finance Operations, Accounting, or a related field.
- Experience auditing expense reports and investigating transaction, documentation, payment, or policy exceptions.
- Strong understanding of reconciliations, accruals, journal entries, accounting processes, and financial controls.
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred
- equivalent experience in relevant position or field will be considered
- Hands-on experience administering corporate card programs
- American Express experience preferred.
- Demonstrated experience independently managing complex operational processes with limited supervision.
- Strong analytical skills with demonstrated experience working with large datasets and identifying trends, anomalies, risks, and opportunities.
- Experience developing reports, dashboards, KPIs, and operational metrics.
- Demonstrated experience identifying process or control improvements and supporting or leading implementation.
- Strong Excel or Google Sheets skills.
- Experience with SAP Concur or comparable T&E platforms strongly preferred.
Nice to have
- Monitor card activity for unusual spending patterns, policy exceptions, delinquency, misuse, and other potential control risks.
- Audit employee expense reports for policy compliance, accuracy, documentation, and transaction exceptions requiring further review.
- Identify root causes of recurring reconciliation, process, or control issues and recommend sustainable corrective actions.
- Monitor operational controls and escalate material compliance, financial, or control risks to the Global Travel & Expense Manager.
- Analyze travel, card, and expense data to identify trends, anomalies, risks, compliance gaps, and opportunities for improvement.
- Translate operational data into clear insights and recommendations for T&E leadership and cross-functional stakeholders.
- Identify emerging issues through data and proactively investigate areas requiring further review.
- Identify opportunities to improve T&E processes, systems, controls, employee experience, and operational efficiency.
Compensation
- The Pay Range for this position is listed.
Benefits
- Independently manage key day-to-day operational activities across the Global T&E program, including corporate card administration, expense operations, reimbursement processes, compliance monitoring, and issue resolution.
- Serve as a senior operational resource for complex card, expense, travel, and reimbursement issues, driving matters through resolution within established policies and controls.
- Analyze and reconcile employee expense reimbursement files across supported countries to ensure policy and control compliance.
- Investigate complex discrepancies across card, expense, payment, reimbursement, and accounting data and drive issues through resolution.
This listing is sourced directly from Crunchyroll's careers page and normalized into a canonical job model.