Suno
Qualitative UX Researcher (Contract)
Los Angeles · Full-time
Work authorization required$75k-$90kDetected 22 days ago
ExpressA/B TestingUX ResearchResearchCommunication
About the role
- This role is focused on Suno's mobile apps - understanding how casual users and professionals alike use Suno, what keeps them engaged, and what's missing.
- You'll work closely with PMs, designers, and engineers to bring user signal into every product decision as it's being shaped.
- You'll be embedded in fast-moving teams and responsible for scoping, executing, and synthesizing research at the pace of the product org.
Responsibilities
- Lead end-to-end qualitative research - interviews, usability tests, diary studies - primarily for mobile, but also web and platform experiences
- Develop and deploy surveys that complement qualitative findings and provide lightweight validation for hypotheses
- Deliver research at the speed of the product team, not on a separate research timeline
- Help establish and evolve research best practices and scalable processes to support rapid experimentation and growing demand
- Deep expertise in qualitative research design, execution, and synthesis
- Strong communication skills and a collaborative approach - you build genuine thought partnerships with PMs and designers
- a chance to shape a new medium, work with a small team that cares deeply about quality, make music, drink too much coffee, and build something that millions of people use to express themselves in ways that were never before possible.
Requirements
- 3+ years of industry experience in UX research, with a strong focus on qualitative methods in fast-paced, embedded product environments
- BA or equivalent experience in HCI, Psychology, Sociology, Anthropology, or a related field
- A track record of research that drove product decisions - you can point to specific features, pivots, or roadmap shifts your work shaped
Nice to have
- Experience in being the single researcher at a startup (even though we have a UX team, we function with high ownership like being the single researcher in a startup)
- Experience in mobile consumer apps related to audio, social, and music in general
- Proficiency with AI and generative technologies in product experiences
- Must be eligible to work in the US
- Must be willing to work 40 hours per week
- This is a 6 month contract, and there will be an opportunity to convert into a full-time position in the future
- $75 - $90 per hour
- Suno is proud to be an Equal Opportunity Employer.
Skills
- Advocate for the user across all touchpoints - from onboarding to creator tools to content discovery
Compensation
- $75 - $90 per hour
Benefits
- Bonus points if you've used Suno to make music
- Collaborate closely with Product, Design, and Engineering to scope research, identify learning goals, and quickly synthesize findings into actionable insights
- A proactive, flexible mindset - comfortable navigating ambiguity, shifting priorities, very tight timelines, and a fast pace of output
This listing is sourced directly from Suno's careers page and normalized into a canonical job model.