Teladoc Health

Senior, Client Management Associate

USA - Any Location (Remote) · Senior · Part-time

No sponsorship$80k-$90kDetected 75 days ago

RESTData VisualizationComplianceProject ManagementAccount ManagementExcelPatient CareLeadershipCommunicationMicrosoft Office

About the role

Join the team leading the next evolution of virtual care.
At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.
Together, we're transforming how better health happens.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth.
Manage the end-to-end renewal process for your clients.
Collaborate with Sales to manage and grow business within the client portfolio.
Identify client challenges and risk areas, develop solutions, and execute proactively to avoid churn.

Experience working with TPA accounts and reseller accounts.
Excellent oral and written communication skills.
The flexibility and agility to work cross-functionally in a fast-paced environment.
This information is applicable for all full-time positions.
This applies to full-time positions only.
If you are applying for a part-time role, your recruiter can provide additional details.
Applicants who falsify information will be disqualified.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Essential Duties and Responsibilities Lead a portfolio of Teladoc Health clients with varying complexity, which may include enterprise employers, health plans, or health systems.
Work with clients to define and execute a Teladoc Health program strategy, integrated with their broader benefit offerings clinical care delivery.
Convert "model" clients into Teladoc Health advocates, leveraging their success for references, case studies, blogs, etc.
Drive client success in tangible metrics such as improved member health outcomes, financial benefits, member retention and renewals, and product expansion and review progress on a regular basis.
Build and maintain productive relationships with key stakeholders at all levels, including benefit managers, VP/SVP/C-Suite execs, health plan Account Executives, and consultants.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

This listing is sourced directly from Teladoc Health's careers page and normalized into a canonical job model.