Teladoc Health

Teladoc Health

Senior, Client Management Associate

USA - Any Location (Remote) · Senior · Part-time

No sponsorship$80k-$90kDetected 161 days ago
RESTData VisualizationComplianceProject ManagementAccount ManagementExcelPatient CareLeadershipCommunicationMicrosoft Office

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odds of building a lasting career here

45Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role72
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 8 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 20%

Of 5 labor certifications old enough to have been used, 4 expired without the employer filing the next step. Median time from filing to decision: 494 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Join the team leading the next evolution of virtual care.
  • At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.
  • Together, we're transforming how better health happens.

Responsibilities

  • Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth.
  • Manage the end-to-end renewal process for your clients.
  • Collaborate with Sales to manage and grow business within the client portfolio.
  • Identify client challenges and risk areas, develop solutions, and execute proactively to avoid churn.
  • Maintain high levels of client engagement, satisfaction, and loyalty, as measured by high client satisfaction scores.
  • Support leadership and more senior CSMs to define and execute a program strategy for large key enterprise accounts.
  • Preferred Qualifications Experience building and maintaining productive relationships with key stakeholders.

Requirements

  • Bachelor's degree in related field.
  • PC proficiency in MS Word, Excel, PowerPoint, Tableau, and Salesforce.
  • Manage client issues and escalations, collaborating with partner teams such as Client Strategy/Launch, Member Support, Operations, Analytics, R&D, and Sales, as required.
  • Required Qualifications Bachelor's degree in related field.

Nice to have

  • Experience working with TPA accounts and reseller accounts.
  • Excellent oral and written communication skills.
  • The flexibility and agility to work cross-functionally in a fast-paced environment.
  • This information is applicable for all full-time positions.
  • This applies to full-time positions only.
  • If you are applying for a part-time role, your recruiter can provide additional details.
  • Applicants who falsify information will be disqualified.
  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Compensation

  • The base salary range for this position is $80,000 - $90,000.

Benefits

  • Essential Duties and Responsibilities Lead a portfolio of Teladoc Health clients with varying complexity, which may include enterprise employers, health plans, or health systems.
  • Work with clients to define and execute a Teladoc Health program strategy, integrated with their broader benefit offerings clinical care delivery.
  • Convert "model" clients into Teladoc Health advocates, leveraging their success for references, case studies, blogs, etc.
  • Drive client success in tangible metrics such as improved member health outcomes, financial benefits, member retention and renewals, and product expansion and review progress on a regular basis.
  • Build and maintain productive relationships with key stakeholders at all levels, including benefit managers, VP/SVP/C-Suite execs, health plan Account Executives, and consultants.
  • 3+ years of account management experience working in the healthcare industry (ie. in the employee benefits, health insurance, wellness, or healthcare industry) required.
  • In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.
  • Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.

Company info

  • As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation.

Visa & Work Authorization

  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
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This listing is sourced directly from Teladoc Health's careers page and normalized into a canonical job model.