WM

WM

Operations Manager

Brampton, ON, Canada

Sponsorship not specifiedDetected 1 day ago
Performance ManagementCommunicationMentoring

About the role

  • Spends the majority of the day in the field with frontline employees.

Responsibilities

  • Job Summary This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers.
  • Establish and maintain positive relationships with all front-line employees.
  • Meet with new frontline employees daily to ensure consistent communication and support of onboarding. - Developing

Skills

  • Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties
  • Developing
  • Provide timely and consistent touchpoints with frontline employees.
  • Regular review of best practices to enhance daily performance
  • Focus on understanding and progress of frontline employee career goals
  • Coaching
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This listing is sourced directly from WM's careers page and normalized into a canonical job model.