Deckers

Deckers

Sales Lead with Keys- HOKA

HOKA Las Vegas North Premium Outlets (Las Vegas, NV)

Sponsorship not specifiedDetected 30 days ago
ExpressCustomer SupportCommunication

About the role

  • Whether you're a pro runner, first-miler, mountain roamer, or neighborhood walker, HOKA is here to empower you to take flight and find joy in movement.
  • We celebrate diversity of your background, your experiences, and your unique identity.
  • You understand the importance of being a HOKA Expert and stay current on all products and product technology and ensure that all customer questions are addressed accurately and responded to before they leave the store.

Responsibilities

  • As a Sales Lead, you serve as the Manager on Duty during your shift and are responsible for setting and driving sales and service targets and motivating your team members to work together to achieve store goals.
  • You actively contribute to a positive work environment, recognize outstanding performance from your team members, and maintain a respectful workplace.
  • Function as the Manager on Duty during your shift and drive key hourly business targets such as sales, conversion, ATV, customer capture, and NPS.
  • Support community by helping with in-store events and local outreach.
  • Support key initiatives and retail programs that enhance the customer journey.

Requirements

  • Ability to prioritize and multi-task in a fast-paced environment.
  • You know how to operate the cash register, handle money accurately, check inventory daily, and ensure products are stocked and merchandised according to Brand standards.
  • You are also responsible for opening and closing the store and securing all assets and serve as the Manager on Duty during shifts in which the Store Manager and Assistant Store Manager are absent.
  • High School Diploma or GED.
  • Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision, Mission, and Values to your team members and customers.
  • Highly motivated team player and self-starter.

Nice to have

  • Two (2) years retail experience preferred.

Benefits

  • You maintain a clean and well-organized back-stock and employee break area.

Company info

  • At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings.
  • We are driven by our passion for our Brand and products, and we want to share it with as many people as possible.
  • We are committed to ensuring an inclusive and equitable workplace where all employees can come as they are.
  • We believe that when we bring our different perspectives to work, we are truly better together.
  • You create personalized shopping experiences that educate our customers about our Brand and products.
  • You maintain and model an optimistic and energetic attitude with team members and customers and promote the store and Brand image in all interactions.
  • Communicate effectively with customers, team members, management, and corporate stakeholders.

Equal opportunity

  • All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
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This listing is sourced directly from Deckers's careers page and normalized into a canonical job model.