Zipline International Inc.
Partner Success Manager, ATL
Atlanta, Georgia, USA · Mid
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About the role
- About Zipline Zipline is the world's largest and most experienced drone delivery service.
- Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
- The drone is only 15% of what we've built to enable seamless, reliable, global operations.
Responsibilities
- Collaborate with Zipline's partners to understand their operations, identify their business objectives, and develop a strong day to day operating partnership
- Work cross-functionally to launch and expand Zipline's service to partners, identify & solve challenges, and drive continuous improvement
- Establish regular communication with the local management at our restaurants and retail partners sites - building a trusted relationship and deep rapport
- Proactively engage with customer stakeholders to build long-lasting trust
- We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably.
- Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics.
- Zipline is building the future of instant delivery.
- As a Partner Success Manager, you will help us activate new partners in Atlanta and work with our broader team to help our restaurant and retail partners build their business on our platform.
- In this role you will directly own the relationship with our Atlanta restaurants and retail partners.
- You should be a structured thinker and action oriented - able to coordinate across multiple teams to develop a plan and drive execution.
Requirements
- 3+ years of experience in partner success, customer success or field operations - ideally in a delivery marketplace, retail, restaurant or ecommerce environment
- Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role.
- If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Compensation
- The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.
Benefits
- With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
Company info
- We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere.
- We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
- Advocate for customer needs to help drive product and service improvements, ensuring that our business is developing with our customers as a top priority
This listing is sourced directly from Zipline International Inc.'s careers page and normalized into a canonical job model.