Redirect Health Careers

Redirect Health Careers

Onboarding Specialist

Phoenix, AZ

No sponsorship$50k-$70kDetected 26 days ago
Project ManagementAccount ManagementLogisticsOnboardingCustomer SuccessCustomer SupportAR/VRCommunicationProblem Solving

About the role

  • New Client Onboarding Associate exists to ensure new clients are successfully onboarded to Redirect Health so they understand how our model works, feel confident from day one, and are set up for long-term success.
  • If you're looking for more than just a job-and want to help reshape how healthcare works for families-we'd love to hear from you.
  • Legal Stuff Redirect Health is an Equal Opportunity Employer (EOE).

Responsibilities

  • Own: End-to-end onboarding projects for new clients, including timelines, tasks, communication, and completion
  • Running onboarding projects that are on-time, organized, and clear Communicating proactively and building trust with clients and brokers Consistently delivering smooth transitions from onboarding to ongoing client success
  • Own It to Completion If we take something on, we see it through.
  • Always Start with "Yes, We Can Help You" We lead with solutions and figure out the rest.

Requirements

  • Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities required for this role.
  • Applicants must be currently authorized to work in the United States without sponsorship.

Compensation

  • $50,000-$70,000 per year Bonus or incentive opportunities: Up to fifteen-thousand dollars per year FREE healthcare for you and your entire family Dental & Vision insurance Paid time off & sick time 401(k) access A mission-driven team that believes in doing the right thing Ready to Make a Difference?
  • Nothing in this job posting or the application process creates a contract or guarantee of employment.
  • Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities required for this role.
  • Duties, responsibilities, and activities may change at any time with or without notice.
  • Applicants must be currently authorized to work in the United States without sponsorship.

Benefits

  • Healthcare shouldn't be something you worry about when taking care of your family.
  • That's why when you join Redirect Health, your healthcare costs nothing out of your paycheck-and the same is true for your spouse and children.
  • No monthly premiums No deductibles No surprise medical bills Most team members avoid tens of thousands of dollars in healthcare costs compared to traditional health plans.
  • This isn't a perk.
  • How We Work (Our Core Values in Action) At Redirect Health, our values guide how we show up for each other, our clients, and our members.

Company info

  • Redirect Health exists to make healthcare affordable for small businesses and people who can't afford traditional employer insurance.We help real people navigate a system that is often confusing, expensive, and frustrating-and we do it with empathy, accountability, and simplicity.
  • If you want your work to matter to families every single day, you'll find purpose here.
  • We do our best work when we: Obsess Over People We are always helpful, friendly, and human.
  • Always Improve & Adapt We learn quickly and adjust without ego.
  • Succeed as a Team We win together through trust and collaboration.
  • Detest Waste & Unnecessary Complexity We remove friction so we can focus on what truly helps people.
  • If these values resonate with you, you'll feel at home here.
  • It's part of our mission.
  • Obsess Over People We are always helpful, friendly, and human.

Visa & Work Authorization

  • Redirect Health does not provide employment-based visa sponsorship now or in the future for this position

This listing is sourced directly from Redirect Health Careers's careers page and normalized into a canonical job model.