Marshall

Substance Use Navigator

Placerville, CA

Sponsorship not specified$29k-$35kDetected 14 days ago

ExcelCustomer SupportCommunicationCollaboration

About the role

The Substance Use Navigator (SUN) is a care coordinator, group facilitator and an integral team member of the Marshall CARES (Clinically Assisted Recovery and Education Services) Outpatient Clinic.
They may also assist with access to other services such as financial counseling, primary care, mental health services, social services, and residential treatment facilities.
Understanding of Substance Use Disorder (SUD) as a medical condition and the role of Medication for Opioid Use Disorder (MOUD) in treatment and harm reduction.

The CARES Navigator will provide case management, conduct initial brief assessments, introduce patients to programs and services, facilitate substance use groups and individual counseling sessions, serve as an advocate for the patients, and maintain ongoing contact with family members and the multidisciplinary care team.

Certified Alcohol & Drug Abuse Counselor (CADC), Certified Addictions Treatment Counselor (CATC) or Registered Alcohol & Drug Technician (RADT) strongly preferred.
Interest/proficiency in working with individuals recently released from incarceration, homeless individuals and other marginalized populations.
Strong customer service experience required.
Strong knowledge of and connections to the local community preferred.
Proficiency in hospital wide computer programs, Windows based word processing, spreadsheet (Excel), email and calendaring software required.

Ability to have a nonjudgmental, energetic, positive approach to assisting patients with Substance Use Disorder.
Able to interact with patients in a culturally relatable manner.
Ability to collect and collate data and statistics.
Excellent written and verbal communication skills.
Must have the ability to work with minimal supervision
frequently reprioritize workload and handle multiple tasks at once.
Must have the ability to establish a positive rapport with patients and the community.
Problem solver that works in close collaboration with the Social Workers and Case Managers.
Must have excellent organizational skills.
Respect for patient confidentiality and privacy.
Must have the ability to work with minimal supervision; frequently reprioritize workload and handle multiple tasks at once.

Education/Licensure/Certification:
Understanding of medical terminology.
Good understanding of Healthcare Financial Systems, including contracting limitations with insurers and aftercare providers.

This listing is sourced directly from Marshall's careers page and normalized into a canonical job model.