WTW
Licensed Benefit Advisor – Work From Home (Multiple Locations) |2026
Arlington, VA, United States · Contract
Sponsorship not specifiedDetected 103 days ago
SalesOutbound SalesVPNCommunicationMicrosoft Office
About the role
- As a Benefit Advisor, you will have the rewarding opportunity to speak with Medicare-eligible participants nationwide.
- This role is a consultative sales role that will require you to assist them in offering, selecting and enrolling participants into various insurance plans that meet their needs.
- Those who qualify will start at $21.00/hr. and will have significant incentive earning potential during the Medicare Annual Enrollment Period (Oct-Dec).
Responsibilities
- Support early outreach efforts to new members by making outbound and outreach calls with members to introduce WTW, collect and verify members information, and set an appointment for AEP.
- Maintain professionalism and patience with each caller. You will receive scheduled appointment calls along with first time callers.
- Collaborate with team members and contribute to a positive, diverse call‑center environment.
- You will attend a virtual two-week training class and then perform a week of nesting with your new team.
- Ability to read, analyze, and interpret insurance documents, detailed correspondence, procedure manuals, insurance applications, and polices.
Requirements
- All applicants must have a dedicated, confidential, distraction‑free workspace.
- The ability to work assigned shift times, including scheduled breaks and lunches.
Nice to have
- Experience using Microsoft Office is preferred, with ability to multi-task between multiple screens and windows all while answering questions on the phone
- Experience in a needs-based sales role, preferred
Compensation
- Those who qualify will start at $21.00/hr. and will have significant incentive earning potential during the Medicare Annual Enrollment Period (Oct-Dec).
Benefits
- To qualify for this role, you must have an active Resident State Life and Health Insurance license.
- During the Annual Enrollment Period most Benefit Advisors make between $500-$1,000 in monthly bonuses & incentives with our top BAs making $2,000+.
- Our top performers will be eligible for full-time year-round employment based on business needs, which offers a robust WTW compensation and benefits package.
- Clearly explain the costs and benefits of multiple insurance plans using an empathetic and professional communication style.
- You are able to change your communication style based on the region of the call, the client, and the medical needs of the caller.
- Active Resident State Life and Health Insurance license is required
- Life/Health Insurance certification a plus
- WTW operates in a highly regulated environment; you will be required to complete an extensive background check in order to be licensed as a Benefit Advisor.
Visa & Work Authorization
- Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity
This listing is sourced directly from WTW's careers page and normalized into a canonical job model.