Above and Beyond Therapy
Center Operations Manager
Greensboro, NC
Sponsorship not specifiedDetected 1 day ago
Process ImprovementLeadershipCommunication
About the role
- - Support the operational setup and launch of new ABA therapy centers, ensuring each location is fully prepared for opening.
- - Train, onboard, and mentor newly hired Administrative Assistants, ensuring consistency in administrative procedures, scheduling workflows, client intake processes, documentation standards, and day-to-day center operations.
Responsibilities
- Coordinate and support center events, including grand openings, family events, staff appreciation activities, and other operational initiatives.
- Manage all scheduled and unexpected service visits, including coordinating with plumbers, electricians, HVAC technicians, pest control providers, cleaning services, locksmiths, internet and security vendors, and other contractors.
- Source, evaluate, negotiate with, and maintain relationships with reliable vendors and service providers to secure high-quality services and supplies while maximizing value for the organization.
- Obtain quotes, compare vendor pricing, and coordinate vendor services to support operational needs across all centers.
- Build and maintain positive working relationships with Center Managers, vendors, contractors, landlords, and internal departments to ensure effective communication and collaboration.
- Support leadership with operational reporting, process improvement initiatives, and special projects that enhance efficiency, consistency, and the overall performance of the centers.
- Perform other duties as assigned to support the continued success and growth of the organization.
Benefits
- Provide administrative coverage and support when needed, including front desk responsibilities, scheduling assistance, client intake, and general administrative functions to ensure uninterrupted center operations.
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This listing is sourced directly from Above and Beyond Therapy's careers page and normalized into a canonical job model.