Auto Club Group (ACG)

Auto Club Group (ACG)

Licensed Branch Customer Service and Sales Rep - Denver Cherry Creek

CO-Denver-Cherry Creek NEW · Full-time

Sponsorship not specifiedDetected 7 days ago
Outbound SalesExcelCustomer SupportUnderwritingProperty & Casualty

About the role

  • Routes members with complete travel itinerary, including triptiks, brochures, tour books, maps, travel and recreation information and all necessary and pertinent information in accordance with Company and National AAA approved procedures.
  • Responds to customer inquiries and refers to agent when appropriate.
  • Provides customer assistance through the performance of sales processing activities and assists management in the basic training of less senior personnel.

Responsibilities

  • Provides a high level of support services to members related to the sales and service function including: servicing insurance policies, processing applications, renewals and amendments and selling travel, tours, airline tickets and membership products.
  • Provides a high level of administrative support to Travel and Insurance Agents during peak periods.
  • Participates in office events developed to generate revenue, improve member awareness of products and support local community activities.
  • This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.

Requirements

  • May be required to attain and maintain state membership licenses as appropriate by department
  • (these are the minimum requirements to qualify)
  • Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Skills

  • insurance and travel terminology
  • general insurance and/or travel regulations
  • Underwriting procedures
  • sales regulatory and compliance guidelines
  • Travel Systems (e.g. Focal Point, View point, ITT, AXIS, etc.) and/or Insurance Systems (e.g. PPS, POS, IMS, IPM) and/or membership systems
  • communicate effectively (verbal and written) with others in a work environment
  • perform mathematical calculations to accurately perform monetary transactions
  • work effectively in a Team environment
  • work irregular hours including holidays and weekends (may include community events)
  • work under pressure in a high volume, fast paced customer service environment
  • maintain appropriate State Property & Casualty license
  • Auto Club Group Preferred Vendors requirements

Compensation

  • ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals.
  • ACG utilizes a geographic pay differential as part of the base salary compensation program.
  • Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates.
  • Salary at time of offer is determined based on these and other factors as associated with the job and job level.

Benefits

  • Appropriate State Life Accident and Health License
  • Education (include minimum education and any licensing/certifications):
  • responding to billing and coverage questions

Company info

  • Become a part of something bigger.
  • The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
  • By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
  • And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
  • The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands.
  • ACG belongs to the national AAA federation and is the second largest AAA club in North America.
  • We have positions available for every walk of life!
  • AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
  • To learn more about AAA The Auto Club Group visit www.aaa.com
  • Important Note:
  • ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals.
  • ACG utilizes a geographic pay differential as part of the base salary compensation program.
  • Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates.
  • Salary at time of offer is determined based on these and other factors as associated with the job and job level.

Equal opportunity

  • The Auto Club Group, and all its affiliated companies, is an equal opportunity employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
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This listing is sourced directly from Auto Club Group (ACG)'s careers page and normalized into a canonical job model.