PostHog

PostHog

Growth Technical Account Manager

Remote (US)

Sponsorship not specifiedDetected 26 days ago
SQLAgentic AIA/B TestingCRMOutbound SalesOnboardingCustomer SuccessCommunication

About the role

  • ABOUT POSTHOG Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools.
  • We started with open-source product analytics, launched out of Y Combinator's W20 cohort https://posthog.com/handbook/story.
  • More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth.

Responsibilities

  • Accounts that complete the ~8 week onboarding program and land in band are the warmest entry point: fresh context, documented engagement history, and an existing relationship with PostHog to build on.
  • Drive credit conversions across accounts on monthly billing using the 10% discount tier.
  • ❌ Inbound leads from new business (new biz team handles all inbound)
  • Why not now? https://posthog.com/handbook/values#why-not-now We want to build a lot of products; we can't do that shipping at a normal pace.
  • We've built the company around small teams - autonomous, highly-efficient groups of cracked engineers https://posthog.com/founders/cracked-manifesto who can outship much larger companies because they own their products end-to-end.
  • It means building an objectively unnecessary developer toy https://posthog.com/deskhog with dubious shareholder value.
  • You won't own a named book of accounts.

Requirements

  • Ability to read product usage data, billing signals, and customer context to prioritize where to spend time.
  • We're optimistic about what's possible and our ability to get there.

Skills

  • PostHog Code https://posthog.com/code, the only AI devtool that understands your product, not just your codebase.

Company info

  • Product-led. More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit.
  • Default alive https://paulgraham.com/aord.html. Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on.
  • Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey.
  • Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook https://posthog.com/handbook.
  • Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions.
  • We don't tell anyone what to do.
  • Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on.
  • Engineers lead product teams https://posthog.com/handbook/wide-company and make product decisions https://posthog.com/handbook/which-products.
  • Teams are flexible and easy to change when needed.
  • Nothing gets shipped in a meeting.
  • We're a natively remote company.
  • We default to async communication - PRs > Issues > Slack.
  • Tuesdays and Thursdays are meeting-free days https://posthog.com/handbook/company/culture#were-on-the-makers-schedule, and we prioritize heads down building time over perfect coordination.
  • This will be the most productive job you've ever had.
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This listing is sourced directly from PostHog's careers page and normalized into a canonical job model.