Sonesta International Hotels Corporation

Sonesta International Hotels Corporation

Bellmen

Royal Sonesta Kaua`i Resort- Lihue, HI

Sponsorship not specifiedDetected 2 days ago
Customer SupportEpicCommunication

About the role

  • The 8th largest hotel company in the U.S.-and growing fast.
  • An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised makes us everywhere you want to be.
  • Together We Thrive -bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ in eight countries and counting.

Responsibilities

  • Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
  • This role serves as a key first and last impression of the hotel and is expected to maintain a warm, professional, and service-oriented demeanor at all times.

Requirements

  • Valid driver's license with a clean driving record required
  • Ability to operate a 14-passenger shuttle bus (or willingness to be trained)
  • Must be able to work in a fast-paced environment.
  • Ability to stand and walk for extended periods during the shift.
  • Ability to r each overhead and below the knees, including bending, twisting, pulling, pushing, and stooping.
  • Must be able to push, pull and lift to 50 pounds.
  • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
  • Ten-to-twelve-hour shifts are sometimes required.
  • No travel required.

Nice to have

  • Greeting guests upon arrival and departure with a friendly and professional demeanor.
  • Assist guests with luggage handling, storage, and delivery to guest rooms.
  • Escort guests to rooms and provide an overview of room features and hotel amenities.
  • Provide information regarding hotel services, local attractions, and directions
  • Respond promptly to guest requests and ensure a high level of guest satisfaction
  • Coordinate with Front Office and Concierge to ensure seamless guest service
  • Handle guest inquiries, requests, and concerns in a courteous and efficient manner
  • Assist with valet parking services as needed, including safely parking and retrieving guest vehicles

Compensation

  • $ 18.53-$21.42 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience.

Benefits

  • Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families.
  • We offer a variety of benefits to our employees including:
  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts

This listing is sourced directly from Sonesta International Hotels Corporation's careers page and normalized into a canonical job model.