Expedia Group

Expedia Group

Principal Product Manager, Comms & Intelligence

USA - California - San Jose, USA · Principal

Sponsorship not specified$242k-$339kDetected 1 day ago
Machine LearningData ScienceA/B TestingProduct ManagementProduct StrategyCRMRecruitingLeadershipCommunication

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odds of building a lasting career here

64Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 92 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 78%

Of 18 labor certifications old enough to have been used, 4 expired without the employer filing the next step. Median time from filing to decision: 451 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

83 transfer filings in the last year, covering 83 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy.

Responsibilities

  • Drive the evolution of customer data signals (behavioral, transactional, engagement) into actionable inputs for journey orchestration and targeting.
  • Partner with Data Science and Engineering to build and scale models for personalization, propensity, and next-best-message/channel decisioning.
  • Own the measurement and experimentation framework that quantifies communication effectiveness and informs prioritization.
  • Drive responsible use of AI/ML in communications, balancing automation, personalization, and customer trust and compliance.
  • As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
  • Join us and build for travelers everywhere.

Requirements

  • Bachelor's degree with 12+ years of industry product management experience, or a master's degree with 10+ years of experience, or equivalent professional experience.
  • Experience in CRM, customer engagement, marketing technology, or communications/messaging products.
  • Strong understanding of customer data, personalization, experimentation, attribution, and privacy/consent frameworks.

Nice to have

  • Experience partnering with Data Science and Engineering to apply AI/ML models to real-world personalization, propensity, targeting, or communication optimization products.
  • Demonstrated leadership in responsible AI/ML adoption, including operationalizing model performance, data quality, identity, privacy, consent, and customer trust considerations.
  • Track record of aligning Product, Engineering, Data Science, Marketing, Analytics, Legal, and Privacy stakeholders around complex tradeoffs and measurable business outcomes.
  • The total cash range for this position in San Jose is $242,000.00 to $338,500.00.
  • Employees in this role have the potential to increase their pay up to $358,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
  • Pay ranges may be modified in the future.
  • Learn more about life at Expedia Group at https://careers.expediagroup.com/life.
  • Accommodation requests

Compensation

  • $242k-$339k

Benefits

  • Define the product vision and roadmap for communications intelligence - audience insights, personalization models, channel/send-time optimization, and performance measurement.

Company info

  • Expedia Group is seeking a Principal Product Manager, Comms & Intelligence to lead strategy and execution for the capabilities that make our customer communications smarter, more personalized, and more measurable.
  • This role sits at the intersection of CRM, marketing technology, and applied AI owning how we turn customer data into better-targeted, better-timed, and better-performing communications across email, push, SMS, in-product, transactional, and emerging channels.
  • As an individual contributor at the Principal level, you will act as the senior technical and strategic voice for data- and AI-driven communications, partnering closely with Product, Engineering, Data Science, Marketing, Analytics, Legal, and Privacy teams to shape outcomes across the broader CRM and Communications portfolio.
  • At Expedia Group, we help travelers explore the world, one journey at a time.

Equal opportunity

  • Expedia is committed to creating an inclusive work environment with a diverse workforce.
  • This employer participates in E-Verify.
  • The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Visa & Work Authorization

  • The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
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This listing is sourced directly from Expedia Group's careers page and normalized into a canonical job model.