bmc
Administrative & Referral Coordinator
Boston · Full-time
Sponsorship not specified$21k-$30kDetected 6 days ago
EHR/EMRCommunicationMicrosoft Office
About the role
- Serves as an administrative liaison for Orthopedic Surgery patients, physicians, APPs, referring providers, insurers, and outside facilities.
- Position: Administrative & Referral Coordinator
- Provider Forms / Documentation Coordination
Responsibilities
- Reviews available documentation/EMR to locate administrative and provider-documented information needed to support form completion and escalates clinical questions appropriately.
- Training / Orientation Support
Requirements
- Attends required training and supports workflow standardization, tracking tools, and department processes related to forms, referrals, scheduling, and administrative workflows.
- Working knowledge of managed care: overall understanding of HMO, PPO, and others
- proficient knowledge of process of obtaining insurance approvals, referrals, billing, and co-payments.
- Team player with ability to work cross-organizationally to get issues resolved.
Nice to have
- Knowledge of insurance products and referral scheduling experience preferred.
- Experience handling patient flow is helpful
- Requires strong computer skills and knowledge of the PC applications.
- Windows environment and Microsoft Office products preferred.
- Knowledge of registration systems a plus.
- Excellent professional demeanor.
- Must be able to work effectively with all levels of staff and management
- Excellent interpersonal skills.
Skills
- Familiarity with medical terminology and provider-related documentation
- Excellent English communication skills (verbal and written).
Compensation
- However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer.
- In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
Benefits
- This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness.
Equal opportunity
- Employer/Disabled/Veterans
- According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
- According to the FTC, there has been a rise in employment offer scams.
- Our current job openings are listed on our website and applications are received only through our website.
This listing is sourced directly from bmc's careers page and normalized into a canonical job model.