MFS
Client & Sales Engagement Associate
Boston · Full-time
No sponsorship$56k-$81kDetected 17 hours ago
Project ManagementCRMLogisticsResearchLeadershipCommunicationPublic SpeakingMicrosoft Office
About the role
- This involves factoring applicable contractual information, regulatory environment, compliance and business rules.
- The Client & Sales Engagement Associate will enhance prospect and client relationships by providing outstanding service.
Responsibilities
- Develop technical knowledge of the CRM database which is a central resource to maintain and track all appropriate contacts and activities within assigned territory.
- Work alongside internal stakeholders to establish and maintain client reporting deliverables via reporting systems and support client inquiries.
- With support from line manager, determining the urgency of the request and ensuring satisfaction with service level received.
- Interact with clients when appropriate and take the lead on any follow-through on all problem resolution and information requests associated with the meetings.
- Dependent upon business steam, work alongside Marketing Managers, Event Planners and Distribution team to support the planning and execution of industry events and roadshows, within departmental budget.
- Under the direction of the manager works in close coordination with the wider team to build confidence in how to influence decisions of senior leadership, Managing Directors and business partners across Distribution as it pertains to the production and usage of marketing materials.
- Start to build professional working relationships to become a trusted partner.
- Follows established processes and procedures relative to the support of Sales and Relationship Management functions. Communicates issues or trends to manager regarding workflow, operational, or compliance matters that arise in course of job responsibilities.
- Under the direction of the manager develops the ability to field inquiries from the Sales and Relationship Management team s, properly assessing their needs and directing them to a solution.
- Assist other teams within the department and perform additional duties as requested by manager.
Requirements
- 0-1+ years professional experience in a related environment.
- Proven ability to organize and coordinate multiple projects simultaneously with great attention to detail and to meet deadlines.
- Ability to work effectively in a team-oriented environment.
- Depending on business stream and territory, fluency in additional language may be required.
- Applicants must be currently authorized to work in the United States on a full-time basis.
Compensation
- MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k)
- $55,500.00 - $80,500.00This position is eligible for competitive incentive bonus.
- At MFS, we believe in fair and transparent compensation.
- For that reason, we're including the salary range for this position.
- This range reflects our good-faith expectation for what we'll pay depending on the candidate's experience, training and education.
- In addition to the salary, we also offer significant and competitive incentive compensation based on both individual and company performance.
Benefits
- Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves
- Choice of medical and dental plans and an and an employer contribution into the Health Savings Account
- Tax deferred commuter benefits & flexible spending accounts (medical & dependent care)
- Our compensation philosophy is to pay competitively for talent while ensuring equity across employees performing comparable work.
- We are committed to transparency - if you have questions about how we arrived at this range or what additional benefits and bonus opportunities come with the role, we'll be happy to discuss them
- If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email talent_acquisition@mfs.com for assistance.
Company info
- We put people first and demonstrate care and compassion for our community and each other.
Equal opportunity
- Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
Visa & Work Authorization
- Applicants must be currently authorized to work in the United States on a full-time basis.
This listing is sourced directly from MFS's careers page and normalized into a canonical job model.