Workato

Technical Instructor

Palo Alto, California

Sponsorship not specifiedDetected 1 day ago

Customer SupportCommunicationProblem SolvingPublic Speaking

About the role

A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato's cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale.
With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business.
To learn more, visit www.workato.com Why join us?

Contribute to the design and development of training materials such as presentations, hands-on labs, and supporting documentation.
Deliver engaging training modules via Workato Academy, covering platform setup, configuration, integration, and troubleshooting.
Collaborate with instructional designers and subject matter experts to ensure training content is clear, accurate, and aligned to program goals.
Support the maintenance and updating of certification content to reflect product changes and new features.
Technical Support During Training

3-5 years of experience in one or more of the following roles at a SaaS/iPaaS company:
Hands-on experience with iPaaS platforms such as MuleSoft, Dell Boomi, Informatica, or similar.
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
Excellent communication and presentation skills with the ability to explain technical concepts clearly.
Ability to work independently as well as in a collaborative team environment.
Comfortable presenting in English to global audiences (native or strong proficiency required).
3-5 years of experience in one or more of the following roles at a
Hands-on experience with iPaaS or AI solutions and a background in technical training or enablement is highly desirable.

About Workato
To learn more, visit www.workato.com
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles.
If this sounds right up your alley, please submit an application.
Business Insider named us an "enterprise startup to bet your career on"
Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world

Education Program Development
Provide live demonstrations, guided labs, and practical exercises to reinforce learning.
Adjust delivery methods to support different learning styles and technical backgrounds.
We are looking for an exceptional Technical Instructor/Trainer, to join the Education and Training team.
You will help people gain the skills and confidence to succeed with our platform by delivering engaging learning experiences.

Technical instruction or training delivery
Solutions engineering, consulting, or professional services
Solid understanding of integration concepts, APIs, web services, and data transformation.
Demonstrated experience delivering technical training or enablement programs, ideally in SaaS or cloud integration.
Problem-solving skills and comfort with troubleshooting during training.
Enthusiastic and authentic communicator with a passion for teaching.
Confident in facilitating interactive sessions and answering live questions.
Skilled at engaging learners across varying technical skill levels.

This listing is sourced directly from Workato's careers page and normalized into a canonical job model.