Sequoia
Platform Success Manager
Tempe · Exec
Sponsorship not specifiedDetected 55 days ago
Project ManagementCompensationCommunicationAdaptability
About the role
- For 24 years, we've guided the most innovative employers to navigate growth and get the most out of their global people investment.
- Visit Sequoia.com http://Sequoia.com or follow us on LinkedIn https://www.linkedin.com/company/sequoia-tpi/%22%20/t%20%22_blank to learn more.
Responsibilities
- Sequoia is the strategic partner helping investor-backed companies of all sizes achieve their business goals through smarter people spend.
- Focused on relationship building
Requirements
- Proven project management skills, driving adoption, and implementation.
- Strong technical aptitude with experience in HR Tech/SaaS platforms
- Ability to communicate and work across client organizations (HR, CEO, CFO)
- Bachelor's Degree and 3+ years of experience in SaaS, client service or benefits/comp platforms.
- Background in startup or fast-paced environments, adaptable to scaling teams.
- Solutions-oriented team player who takes initiative and is accountable for results
- Detail and process-oriented
- Excellent communication, organization and interpersonal skills
- Ability to understand client needs and deliver results under tight deadlines
- Bonus: Experience in compensation modeling, merit planning, and pay transparency.
- Sequoia's Culture - Our most important asset
- Integrity
- Innovative
Nice to have
- Passion for service
- Caring for others
Skills
- Serve as the primary day-to-day guide for clients on all Sequoia-related topics, including benefits, systems, and HRIS.
- Educate clients on Sequoia's programs and tools to help them maximize their offerings.
- Provide consulting, training, and project management to ensure client success and engagement.
Compensation
- Sequoia provides competitive compensation including base salary, performance-based bonus programs, and comprehensive benefits package.
Company info
- Sequoia is the strategic partner helping investor-backed companies of all sizes achieve their business goals through smarter people spend. For 24 years, we've guided the most innovative employers to navigate growth and get the most out of their global people investment. With our expert advisory team and integrated platform, we help clients drive business impact through their total comp and benefits, improving executive decision making, controlling costs, protecting the business, and elevating the employee experience. Visit Sequoia.com http://Sequoia.com or follow us on LinkedIn https://www.linkedin.com/company/sequoia-tpi/%22%20/t%20%22_blank to learn more.
- What You Get to Do:
- The Platform Success Manager will be responsible for guiding our clients on a day-to-day basis on all things Sequoia, including but not limited to: benefits, systems and HRIS. You will:
- With our expert advisory team and integrated platform, we help clients drive business impact through their total comp and benefits, improving executive decision making, controlling costs, protecting the business, and elevating the employee experience.
- The Platform Success Manager will be responsible for guiding our clients on a day-to-day basis on all things Sequoia, including but not limited to: benefits, systems and HRIS.
- Drive adoption of Sequoia's Compensation Operating System (Comp OS) through seamless platform configuration and ongoing support.
- Proactively identify and resolve issues to deliver an exceptional client experience.
- Act as a trusted advisor in a client-facing role, fostering strong relationships and satisfaction.
Visa & Work Authorization
- Sequoia provides equal opportunity to all applicants without regard to race, color, creed, religion, citizenship, national origin, age, sex, sexual orientation, gender identity, pregnancy, marital status, military or vet
Apply directly at Sequoia →Create a free account for alerts like thisView Sequoia immigration profile
This listing is sourced directly from Sequoia's careers page and normalized into a canonical job model.