Florence Healthcare - US
Marketing Operations Manager
Atlanta, GA
Sponsorship not specifiedDetected 43 days ago
A/B TestingHubSpotSalesforceCRMSalesResearchLeadershipCommunicationCollaboration
About the role
- What We Do: Florence software advances cures by helping the world's most important research sites do their best work.
- By the end of the decade, we'll double the pace at which new medicines get to market by doubling the output of trial site teams.
- To date, we were named a Deloitte Fast 50 business, G2 Category Leader, an Inc. & AJC best place to work, and an Inc.
Responsibilities
- Data model design and cross-platform data flow
- List pulls, segmentation, and audience building across personas and industries
- A/B testing and multivariate experiments to optimize campaign performance
- Scoring models, MQL criteria, and lead management processes
- Webinar and event operational support
- Manage UTM taxonomy, attribution tracking, and campaign performance visibility
- Build and optimize ABM programs in HubSpot, including in-market account identification, segmentation frameworks, and targeted outreach across personas and industries
- Leverage Clay and AI tooling to build scalable, automated data workflows, enrichment pipelines, and prompt-driven outreach programs in collaboration with the broader GTM team
- Build and maintain marketing performance dashboards in HubSpot, covering campaign results, lead volume, top-funnel conversions, and channel attribution
- Deliver ad-hoc reporting and analysis in support of GTM leadership's business questions, with a focus on marketing-owned metrics
Nice to have
- 3+ years in marketing operations in a high-growth B2B SaaS company
- Deep, hands-on experience in HubSpot (Marketing Hub + CRM)
- Strong working knowledge of Salesforce and cross-system processes
- Hands-on experience with Clay - including building workflows, enrichment pipelines, and prompt-based automations
- Familiarity with AI tooling and prompt engineering
Compensation
- We offer a competitive compensation package, medical and dental insurance, and office space in the heart of the city.
Benefits
- Maintain HubSpot database cleanliness and health
- Do well. We offer a competitive compensation package, medical and dental insurance, and office space in the heart of the city.
- We insist that health technology is the highest calling for software development.
Company info
- Florence software advances cures by helping the world's most important research sites do their best work.
- Our solutions are now used by over 30,000 research teams in 70 countries around the world-we're the most widely deployed site workflow tool in the industry.
- 5000 company five years in a row.
- At Florence, we are committed to make the world a better place by accelerating research while providing an environment for our employees where they can be happy in their lives, enjoy their jobs, and grow.
- What You'll Bring to the Team:
- This is a hands-on, execution-focused marketing operations role at the center of Florence's revenue operations engine on the GTM Strategy and Enablement team.
- You'll sit at the intersection of marketing, sales, and revenue operations, owning the day-to-day execution inside our GTM tech stack, ensuring campaigns run, leads flow, pipeline grows, and reporting is accurate.
- Marketing Process & Campaign Execution
- Execute within our GTM stack: HubSpot, Salesforce, Cvent, Gong, Spekit, Clay, and other AI tools
- Own the day-to-day execution of marketing programs, including:
- Campaign setup, QA, and deployment across channels
- HubSpot workflows, lifecycle programs, and nurture sequences
- Data, Reporting & Business Rhythm
- Help ensure data consistency across marketing and CRM platforms, flagging issues and partnering with RevOps to resolve them
- Process Execution & Governance
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