CyberSheath
Helpdesk Technician III
United States - Remote · Mid
Sponsorship not specifiedDetected 71 days ago
Cybersecurity
About the role
- CyberSheath Services International LLC is a rapidly growing Security and IT Managed Services Provider primarily focused on providing Cybersecurity services to the Defense Industrial Base (DIB).
- CyberSheath integrates compliance and threat mitigation efforts and eliminates redundant security practices that don't improve and, in fact, may weaken an organization's security posture.
Responsibilities
- Provide escalation support as necessary for Level I and II Helpdesk staff
- Deploy and maintain security tools and management agents
- Maintain current notes and time entries for all requests in the helpdesk ticketing system
- Create and maintain comprehensive documentation for internal and client systems
- Provide day-to-day operational support for:
Skills
- Successful candidates for CyberSheath are self-motivated, think out of the box, work, and solve issues independently.
- Additionally, our most successful people are self-starters and willing to put on many hats in order to succeed.
- The Helpdesk Technician III serves as a subject matter expert for the most advanced hardware, software, and networking escalations.
Benefits
- Required Education, Experience, & Skills
Apply directly at CyberSheath →Create a free account for alerts like thisView CyberSheath immigration profile
This listing is sourced directly from CyberSheath's careers page and normalized into a canonical job model.