Thesis
Retention Product Manager
New York, NY
Sponsorship not specifiedDetected 29 days ago
Research
About the role
- This includes app and portal onboarding, subscription management, post-purchase education, loyalty and referral programs, and the AI-enabled production and QA workflows that power our lifecycle marketing.
Responsibilities
- Design, build, and operate AI-enabled production systems for retention - briefing, email/flow build, QA, research, and reporting workflows.
- Translate retention strategy into product requirements and ship improvements in partnership with product, engineering, and design.
- Build and operate loyalty, referral, VIP, and advocacy programs - platform selection, integration, and lifecycle activation.
- Document systems and processes so workflows scale beyond you.
Benefits
- Own retention-impacting product surfaces: app and portal onboarding, subscription management, account experience, and post-purchase education.
- Run experiments that span product and lifecycle touchpoints: in-app prompts paired with email/SMS journeys, cancellation-save experiences, education sequences.
Company info
- The human brain is the most complex object in the universe, yet society has accepted one-size-fits all approaches to cognition. The "solutions" (think coffee, energy drinks, and even a friend's rx) were mediocre at best and frankly, made no sense to us. So, we created Thesis, the world's first customized nootropics company. If you've never heard that word before, it's just a fancy way of saying brain supplements. In five years, most will be taking nootropics on the daily and chances are, they'll be ours.
- With an exceptional efficacy rate, the world has taken notice - we've raised over $13M in venture capital, garnered interest from leading neuroscientists and athletes, and established ourselves as the industry's leading brand. Now, we're looking for incredible people to help us share the gift of enhanced cognitive function with the world. If you're looking to be a part of a movement - one that involves both immense self-growth and an ambitious mission to pioneer an industry - we'd love to have you on the team.
- The human brain is the most complex object in the universe, yet society has accepted one-size-fits all approaches to cognition.
- The "solutions" (think coffee, energy drinks, and even a friend's rx) were mediocre at best and frankly, made no sense to us.
- So, we created Thesis, the world's first customized nootropics company.
- If you've never heard that word before, it's just a fancy way of saying brain supplements.
- In five years, most will be taking nootropics on the daily and chances are, they'll be ours.
- With an exceptional efficacy rate, the world has taken notice - we've raised over $13M in venture capital, garnered interest from leading neuroscientists and athletes, and established ourselves as the industry's leading brand.
- Now, we're looking for incredible people to help us share the gift of enhanced cognitive function with the world.
- If you're looking to be a part of a movement - one that involves both immense self-growth and an ambitious mission to pioneer an industry - we'd love to have you on the team.
- We are hiring an AI-first Retention Product Manager to own the customer's post-purchase product experience and the operating systems behind our retention programs.
This listing is sourced directly from Thesis's careers page and normalized into a canonical job model.