LogicMonitor

Partner Solutions Lead

Austin, TX · Full-time

Work authorization required$115k-$130kDetected 97 days ago

Mentoring

About the role

Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday.
We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This role is open to candidates based in or near Austin, TX.

Responsibilities

LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments.
By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.
As a Partner Solutions Engineer, you'll work closely with our certified delivery partners to ensure high-quality, technically sound implementations of the LogicMonitor platform.
Your primary focus will be supporting partners in the field through readiness validation, hands-on technical mentoring, implementation QA, and escalation support.
You will own the delivery & technical best practice enablement for select Partners, bridging the gap between readiness and autonomy through structured oversight and execution support.
This is a new role designed to scale our partner delivery motion through quality assurance, delivery standardization, and technical guidance, ensuring that every implementation, whether delivered by LogicMonitor or our partners, meets the bar for excellence.
Refine the technical side of LogicMonitor's partner delivery assurance program, including readiness assessment, hands-on coaching, QA review, and delivery quality standards
Work closely with our Technical Enablement team to ensure awareness and compliance with badge and certification prerequisites that are designed and delivered by the training team
Work closely with Professional Services, Technical Enablement, and Solutions Engineering to define what a "good" implementation looks like and how we measure a successful partner delivery
Review partner consultant work, technical demos, and implementation outcomes to coach, guide, and validate delivery readiness

Requirements

5+ years of hands-on practical experience in technical implementation, solutions engineering, or professional services
Ability to review and give feedback on technical work, including dashboards, alert routing, integrations, or platform configurations

Nice to have

Strong understanding of infrastructure monitoring, observability, or IT operations tools (LogicMonitor strongly preferred)

Compensation

packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits.
$114,765 - $130,000 USD

Benefits

For more information on our benefits, see our careers page.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Company info

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy-vibrant locations where our teams connect, collaborate, and innovate.
To learn more about life at LogicMonitor, check out our Careers Page.
We love going to work and think you should too.
These values serve as the foundation of our culture, guiding our actions and driving us towards excellence.
Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake.
At LogicMonitor, we hire within our Centers of Energy-vibrant locations where our teams connect, collaborate, and innovate.
LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references.

Equal opportunity

If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Equal Opportunity Employer
equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed.

Visa & Work Authorization

At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization.
Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis.
We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.

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This listing is sourced directly from LogicMonitor's careers page and normalized into a canonical job model.