Hellohera
Onboarding Guide (Patient Enrollment), Spanish/English Bilingual
United States
Sponsorship not specified$30k-$40kDetected 102 days ago
OnboardingCustomer Success
About the role
- 1099 flexibility, 30-40 hrs/week in business hours EST (you set your schedule)
- $25-30/hour base + enrollment bonuses (top performers earn $40-50/hour)
- Be the first point of contact after a doctor refers a family to Hera - guide them from "what is Hera?" to their first Hero appointment
Responsibilities
- Collaborate with our engineering team to streamline workflows and scale how many families we can onboard without sacrificing quality
Requirements
- Must be fluent in both Spanish and English
Compensation
- $30k-$40k
Benefits
- Have a background in healthcare sales, care coordination, or customer success - especially with older adults or their families
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This listing is sourced directly from Hellohera's careers page and normalized into a canonical job model.