Western Governors University
Learning Resource Tools Specialist
Salt Lake City, UT · Full-time
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About the role
- It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs.
- Other responsibilities may be assigned when circumstances require.
- Additional travel may include conferences, visits to company locations, and other business-related events as needed.
Responsibilities
- Additional travel may be assigned as needed to support business requirements.
- Manages partnerships with LR tool vendors, including communication, negotiation, and collaboration on tool development and support.
- Implements LR tools within the online university environment, ensuring seamless integration with existing systems.
- Possesses technical expertise in LR tool configuration and troubleshooting to resolve issues and optimize functionality.
- Provides user training and support for faculty, staff, and students on the effective use of LR tools.
- Creates and maintains documentation related to LR tool implementation, configuration, troubleshooting, and best practices.
Requirements
- Demonstrated technical expertise in configuring and troubleshooting LR tools.
Nice to have
- Experience in project management related to LR tool implementations.
- Previous experience in evaluating and recommending LR tools for adoption.
Skills
- Conducts quality assurance and testing of LR tools to ensure reliability, performance, and security.
- Customizes and configures LR tools to meet the specific needs and requirements of the institution.
- Strong understanding of learning resource tools commonly used in higher education settings.
- Experience in quality assurance and testing methodologies for LR tools.
- Project management skills to oversee LR tool implementation projects and coordinate tasks effectively.
Compensation
- $91,000.00 - $136,400.00
Benefits
- Engages with education technology LR Tool Engineers to collaborate on enhancements and improvements to LR tool functionality.
- Additionally, the specialist will manage partnerships with LR tool vendors, conduct quality assurance and testing, and provide documentation and knowledge sharing to enhance the overall learning experience.
- The Learning Resource (LR) Tools Specialist is responsible for the successful implementation, configuration, customization, and troubleshooting of learning resource tools utilized within the institution.
- The specialist will provide technical expertise, user training, support, and engage with education technology LR Tool Engineers and vendors to ensure the effective integration and functionality of LR tools.
Equal opportunity
- All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
- Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.
This listing is sourced directly from Western Governors University's careers page and normalized into a canonical job model.