Mindbody

Mindbody

Client Engagement Specialist

United States · Junior

Sponsorship not specified$51k-$60kDetected 22 days ago
ExpressProject ManagementSalesforceSalesAccount ManagementForecasting

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

1 transfer filing in the last year, covering 1 worker. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Translate product and industry knowledge into high-impact recommendations that reinforce value
  • Hit (and exceed) retention goals while staying calm, focused, and customer-centered under pressure
  • 1-3 years in a SaaS sales, retention or account management role with a proven track record of success

Responsibilities

  • Collaborate with Onboarding, CX, Implementation, and Sales to deliver personalized solutions that stick
  • Own the full lifecycle of customer re-engagement, from discovery to resolution and follow-through
  • Manage interactions and outcomes in Salesforce, using data to spot trends and improve strategy
  • Additional responsibilities may be assigned as needed to support the team and business goals.
  • Lead strategic retention conversations to save high-value accounts at risk of cancellation

Skills

  • Naturally data-driven, with solid forecasting and decision-making skills

Compensation

  • It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable.
  • The goal of our compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.
  • Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
  • The base salary range for this position in the United States is $51,000 to $60,000.
  • The total compensation package for this position may also include performance bonus, stock, benefits and/or other applicable incentive compensation plans.

Benefits

  • Passion for fitness and wellness, or experience in the space, is a plus

Company info

  • We drive sales of Mindbody software and ClassPass inventory, but that's not all. The Revenue team helps our customers achieve their business goals, contributes to their growth, and eliminates hurdles by finding smart solutions from our suite of software products. We are strategic, collaborative, and solutions-oriented.
  • About the right team member
  • The Client Engagement Specialist is a SaaS sales expert with proven experience partnering with small businesses. This role is all about being a great communicator, project manager, and collaborator all while operating with a high-level sales acumen in an effort to save highly complex deals that are at risk of cancellation. This individual will work cross functionally with stakeholders across Sales, Onboarding, and CX to find the best solutions to retain these customers at Mindbody.
  • The Role You'll Play
  • We drive sales of Mindbody software and ClassPass inventory, but that's not all.
  • The Revenue team helps our customers achieve their business goals, contributes to their growth, and eliminates hurdles by finding smart solutions from our suite of software products.
  • We are strategic, collaborative, and solutions-oriented.
  • The Client Engagement Specialist is a SaaS sales expert with proven experience partnering with small businesses.
  • This role is all about being a great communicator, project manager, and collaborator all while operating with a high-level sales acumen in an effort to save highly complex deals that are at risk of cancellation.
  • This individual will work cross functionally with stakeholders across Sales, Onboarding, and CX to find the best solutions to retain these customers at Mindbody.

Equal opportunity

  • The Company is an Equal Opportunity Employer.

Visa & Work Authorization

  • Opt-out or text STOP to cancel at any time.
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This listing is sourced directly from Mindbody's careers page and normalized into a canonical job model.