Pultegroup
Licensed Insurance Customer Service Agent (Pulte Insurance Agency)
Coppell, TX · Contract
Sponsorship not specifiedDetected 12 days ago
ExcelRecruitingCustomer SupportCommunicationCollaborationProblem SolvingPublic SpeakingMicrosoft OfficeProperty & Casualty
About the role
- Our team thrives on doing the right thing, working together, and creating a culture where everyone belongs.
- Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact.
- This is a hybrid position located in Coppell, TX.
Requirements
- Minimum 2 years of i nsurance customer service experience
- Property and Casualty Insurance license required
- Ability to effectively multitask and prioritize workloads, ensuring timely completion of tasks while meeting deadlines
- Demonstrated proficiency in interpersonal communication and collaboration within a team environment, facilitating knowledge sharing and efficient workflow management
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability to learn insurance products and grow in product knowledge
- Ability to apply knowledge and experience to explain products and/or policy to members in clear and relatable terms
- Required Licensing, Registration and/or Certifications
- Required Skills/Knowledge
- All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies.
Nice to have
- Experience using an Agency Management System preferred
- Sales skills preferred but not required
Skills
- Open, cancel and update customer policy information based on requests received.
- Resolve product or service problems by clarifying the customer's complaint and offering recommendations.
- Provides suggestions about other products and services based on client needs.
- Other duties as assigned.
Compensation
- Pay Range - $22.21/hr to $27.26/hr depending upon experience.
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