Life at Starwood Hotels

Front Office Supervisor

1 Hotel Austin

Sponsorship not specifiedDetected 1 day ago

LeadershipCommunicationCollaborationMentoring

About the role

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way.
That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
Come grow with a company where purpose and possibility meet.

Empower team members to deliver the ultimate guest experience.
Supervises and manages team members.
Ensure and maintains the productivity level of team members and ensure quality and that standards meet the expectations of guests on a daily basis.
Develop specific goals and plans to prioritize, organize and accomplish your work.
Identify opportunities to optimize performance and create value by challenging existing processes, encouraging innovation and driving necessary change.
Establish and maintain open, collaborative internal and external relationships and ensure direct reports do the same.
Assist team in developing lasting relationships with guests to secure repeat business.
There's abundant opportunity to be creative, warm, imaginative-and further develop your leadership skills in our Front Office department.
We have an opportunity for a service-minded Front Office Supervisor to lead and inspire our great-natured service team.

A post-secondary diploma or degree in a field of study related to this profession
While performing the duties of this job, the team member is regularly required to stand
The team member is frequently required to walk, kneel, or crouch and must possess the ability to stand for long periods (more than 8 hours).
Due to the nature of the hospitality industry, team members may be required to work varying schedules, including holidays and weekends, to accommodate the business and demands of the property.
A post-secondary diploma or degree in a field of study related to this profession; Minimum of 2 years of experience in a comparable position and/or an equivalent combination of education and experience.
While performing the duties of this job, the team member is regularly required to stand; use hands/fingers; to handle, or feel objects, reach with hands and arms, talk, hear, taste & smell. The team member is frequently required to walk, kneel, or crouch and must possess the ability to stand for long periods (more than 8 hours).
Flexibility to meet the demands of a 24-hour operation. Due to the nature of the hospitality industry, team members may be required to work varying schedules, including holidays and weekends, to accommodate the business and demands of the property.

The requirements listed below are representative of the knowledge, skill, and/or ability required.
Prior management experience in a quality luxury hotel brand.
Proficient in verbal and written English communication
Professional & appropriate business appearance and demeanor aligned with the 1 Hotel brand and culture.
Excellent verbal and written communication skills.
Starwood Hotels is an equal opportunity employer.
A post-secondary diploma or degree would be a plus.
Excels at communication, both verbal and written.
Is able to accommodate a flexible schedule to include days, evenings, weekends and holidays
As a mission-driven company, our purpose is our true north, and our compass guides the way.

Provide the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
Provide inspirational leadership to enliven the 1 Hotels Vision, Mission and Compass; deliver on Our Promise, provide Good-Natured Service and uphold our Brand Pillars.
1 Hotels invites guests to live in rhythm with nature-offering spaces that restore, inspire, and come alive from day to night, where sustainability, wellness, and social energy exist in thoughtful balance.

We exist to improve the planet-one hotel at a time-and we're defined by impact, purpose, and a deep respect for the world around us. (And yes, we even compost our bad ideas.).

This listing is sourced directly from Life at Starwood Hotels's careers page and normalized into a canonical job model.