Orion180 Insurance Services LLC

Orion180 Insurance Services LLC

IT Support Specialist

Melbourne, FL

Work authorization requiredDetected 8 hours ago
Customer SupportResearchCollaborationOrganizational SkillsMicrosoft OfficeMicrosoft TeamsCompTIA

About the role

  • O rion180 is proud to call three vibrant cities home.
  • Our headquarters on Florida's stunning Space Coast in Melbourne offers an exceptional quality of life, with affordable housing, excellent transportation, and close proximity to major cities like Orlando, Tampa, and Miami.
  • Our Irving, Texas, office places us in a dynamic center of culture, business, and entertainment, keeping us closely connected to innovation and growth.

Responsibilities

  • Lead & Escalate: Serve as a go-to expert by acting as an escalation point for complex helpdesk challenges.
  • Document & Educate: Develop clear, user-friendly documentation for common issues, ensuring both helpdesk staff and end users have the tools they need.
  • Leverage your Expertise: Utilize your advanced knowledge of Microsoft Windows, Microsoft Office, and Active Directory to manage user accounts, permissions, and email configurations.
  • Plan for Success: Collaborate on disaster recovery plans and coordinate equipment relocation and reallocation during company moves.
  • Collaborate on disaster recovery plans and coordinate equipment relocation and reallocation during company moves.
  • Our mission is to deliver an exceptional insurance experience through innovative technology, unparalleled customer service, and a comprehensive suite of products.
  • We are actively recruiting an IT Support Specialist to join our growing team!
  • We're looking for an IT Support Specialist to become an essential part of our dynamic team in our Melbourne, Fl office.
  • In this role, you'll provide top-notch technical support to our end users, ensuring smooth day-to-day operations while contributing to innovative projects and a collaborative work environment.

Requirements

  • While performing general duties for this position, the employee is regularly required to sit, stand, and/or walk around (including the use of stairs).

Skills

  • Results-driven office where your contributions make a real impact.

Compensation

  • Competitive base pay and performance bonuses.

Benefits

  • Medical, dental, vision, 401k, paid holidays, PTO and more!
  • Our vision is to be the premier global provider of insurance solutions and redefine the insurance industry.

Company info

  • Join Our Team & Make an Impact!
  • At Orion180, we don't just meet expectations, we exceed them.
  • If you're ready to take your career to the next level and be part of a growing, forward-thinking company, apply today!
  • At Orion180, we don't just stand out for what we do; we shine because of how we do it.

Equal opportunity

  • Equal Opportunity Employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Visa & Work Authorization

  • WHAT WE'RE LOOKING FOR: Education and Work Authorization: High School Diploma or GED Must be a U

This listing is sourced directly from Orion180 Insurance Services LLC's careers page and normalized into a canonical job model.