Sila Services
Residential Service Plumber - Guaranteed 40 hours per week!
New Castle, DE
Sponsorship not specifiedDetected 22 hours ago
Performance ManagementCustomer SupportLeadershipCommunicationPublic Speaking
About the role
- Since 1949, Burns & McBride has earned the trust of homeowners throughout Delaware and the greater Wilmington area by delivering dependable home services and standing behind our work.
- Now, we're bringing that same reputation and customer-first approach to residential plumbing.
- Your experience and ideas will matter as we establish our plumbing standards, processes, and reputation.
Responsibilities
- Independently manage a full daily service schedule
- Build trust with homeowners and consistently deliver an outstanding customer experience
- Accurately document diagnoses, estimates, recommendations, and completed work using mobile service software
- Maintain a clean, organized, and properly stocked service vehicle
- Build Something New-Without Starting From Scratch
- You'll have the rare opportunity to help build a new department while benefiting from an established brand, an existing homeowner customer base, and a company that has served the community for more than 75 years.
- You diagnose accurately, communicate clearly, present repair and replacement options confidently, and create revenue by educating homeowners-not pressuring them.
- We don't just offer jobs-we build careers.
- 401(k) with company match: Build long-term financial security with support from the company.
- Training and development: Continue building your technical, customer-service, and leadership skills through our Service Professionals Academy and Resource Center.
Requirements
- Experience presenting repair and replacement options to homeowners
Compensation
- Annual performance reviews: Receive regular feedback and recognition, with opportunities to be rewarded for your growth and results.
Benefits
- Affordable, high-quality medical, dental, and vision coverage for you and your family.
- Paid time off from day one: Start earning PTO immediately because time away from work matters.
- Parental leave: Receive support as your family grows.
- Help customers make informed decisions through honest education and professional recommendations
Company info
- What We're Looking For
- Burns & McBride is launching a residential plumbing department, and we're looking for an experienced service plumber who wants more than another seat in another truck.
- We're looking for a self-driven professional who takes ownership of their day.
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This listing is sourced directly from Sila Services's careers page and normalized into a canonical job model.