Sila Services

Sila Services

Residential Service Plumber - Guaranteed 40 hours per week!

New Castle, DE

Sponsorship not specifiedDetected 22 hours ago
Performance ManagementCustomer SupportLeadershipCommunicationPublic Speaking

About the role

  • Since 1949, Burns & McBride has earned the trust of homeowners throughout Delaware and the greater Wilmington area by delivering dependable home services and standing behind our work.
  • Now, we're bringing that same reputation and customer-first approach to residential plumbing.
  • Your experience and ideas will matter as we establish our plumbing standards, processes, and reputation.

Responsibilities

  • Independently manage a full daily service schedule
  • Build trust with homeowners and consistently deliver an outstanding customer experience
  • Accurately document diagnoses, estimates, recommendations, and completed work using mobile service software
  • Maintain a clean, organized, and properly stocked service vehicle
  • Build Something New-Without Starting From Scratch
  • You'll have the rare opportunity to help build a new department while benefiting from an established brand, an existing homeowner customer base, and a company that has served the community for more than 75 years.
  • You diagnose accurately, communicate clearly, present repair and replacement options confidently, and create revenue by educating homeowners-not pressuring them.
  • We don't just offer jobs-we build careers.
  • 401(k) with company match: Build long-term financial security with support from the company.
  • Training and development: Continue building your technical, customer-service, and leadership skills through our Service Professionals Academy and Resource Center.

Requirements

  • Experience presenting repair and replacement options to homeowners

Compensation

  • Annual performance reviews: Receive regular feedback and recognition, with opportunities to be rewarded for your growth and results.

Benefits

  • Affordable, high-quality medical, dental, and vision coverage for you and your family.
  • Paid time off from day one: Start earning PTO immediately because time away from work matters.
  • Parental leave: Receive support as your family grows.
  • Help customers make informed decisions through honest education and professional recommendations

Company info

  • What We're Looking For
  • Burns & McBride is launching a residential plumbing department, and we're looking for an experienced service plumber who wants more than another seat in another truck.
  • We're looking for a self-driven professional who takes ownership of their day.

This listing is sourced directly from Sila Services's careers page and normalized into a canonical job model.