Ochsner Health System

Patient Access Rep - HIM - Baton Rouge

Baton Rouge - Baton Rouge Region - Louisiana

Sponsorship not specifiedDetected 21 days ago

AccessibilityFinancial AnalysisCustomer SupportPharmacy PracticeCommunicationTime Management

About the role

We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
This job description is a summary of the primary duties and responsibilities of the job and position.
It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.

Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process.
Performs financial analysis of each case and informs patient of financial responsibility
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

Other related duties as required.
Required - High school diploma or equivalent
Must have computer skills and dexterity required for data entry and retrieval of information.
Effective verbal and written communication skills and the ability to present information clearly and professionally.
Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
Ability to work collaboratively with other departments.
Skills to effectively present information and respond to questions from patients and customers, with proficiency.
Ensures all required forms are completed and other paperwork/documents are gathered and accurate.

Knowledge Skills and Abilities (KSAs)
Strong interpersonal skills.
Skills to solve practical problems and deal with high stress situations while maintaining a high quality of professionalism.
Good organizational, time management, and conflict resolution skills.
Excellent decision making skills; good analytical skills with a strong attention to detail are necessary.

Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due.
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

This listing is sourced directly from Ochsner Health System's careers page and normalized into a canonical job model.