Collegeboard

Senior Director, Site Logistics Manager

Remote - USA · Director · Full-time

Sponsorship not specifiedDetected 27 days ago

AccessibilityLogisticsLeadership

About the role

The AP Program Planning team is responsible for the successful execution of the annual AP Reading event where millions of student exam responses are scored.
Serves as escalation authority for site-wide disruptions, major vendor performance issues, and system-level execution risks that exceed session-level control.
Site Strategy, Infrastructure, and Vendor Readiness

Secure and maintain future-year assets such as convention center space, hotels, buses, equipment, and supplies in partnership with sourcing and vendor teams.
Establish the operating standards, readiness milestones, and runbooks that Session Leads use to execute at the subject and session level.
Design site-wide systems for daily flow, floor assignments, workspace management, issue escalation, vendor touchpoints, and late-scoring readiness.
Serve as escalation authority when a Session Lead cannot obtain the needed vendor response or when an issue affects multiple sessions, sites, or core service expectations.
Ensure post-event reconciliations and site/vendor readouts capture lessons learned and drive measurable improvements.
Lead Session Leads and shape the development of the Site Logistics & Execution track as a durable operating capability.
Translate business requirements into vendor and site plans that support the scale, complexity, and timing of the Reading.
Ensure floorplan assumptions, room configurations, workstation readiness, and accessibility requirements are defined early enough to support reliable execution.

Minimum of 7-10 years of senior operations leader with strong command of logistics, vendors, and live-event execution in complex environments.

Use annual-cycle work such as floor planning, vendor planning, travel frameworks, and readiness reviews to improve the track year over year.

The AP Program Planning team is responsible for the successful execution of the annual AP Reading event where millions of student exam responses are scored.

Monitor site-wide operational health during the Reading and step in when vendor responsiveness, crisis situations, staffing constraints, or execution failures exceed session-level authority.
Provide visibility upward to the Reading General Manager on emerging logistics risks, execution health, and operating -model improvements.
Create strong coverage models, overlap plans, and decision norms so execution remains resilient even under stress.

The team supports strategic planning, workforce coordination, logistics, vendor alignment, and data-driven decision making to ensure accurate and timely scoring across 40+ AP subjects.
This work sits within the broader AP Delivery organization, which manages the AP annual cycle from course setup through exam administration, scoring, and score reporting.
Each year, millions of students generate tens of millions of constructed responses that must be scored accurately, on time, and at scale by a distributed Reader workforce operating both onsite and remotely.
About the Opportunity
Leads the Site Logistics & Execution track, owning the site-wide systems, vendor alignment, infrastructure readiness, and real-time operational framework that enable AP Reading to function successfully onsite and in support of distributed scoring.
Designs the logistics model and execution environment within which Session Leads run subject- and session-level operations.

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