OneDigital
Senior Account Manager - Strategic Accounts - Remote (USA)
Remote-California · Senior
Sponsorship not specified$150k-$170kDetected 22 days ago
Project ManagementSalesAccount ManagementExcelLeadershipCommunicationProblem SolvingOrganizational SkillsMicrosoft Office
About the role
- Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions.
- What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else.
- If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital.
Responsibilities
- Own and continuously elevate the overall client experience, ensuring alignment between strategic intent and day-to-day service delivery
- Lead execution of complex renewal cycles, coordinating across multiple carriers, vendors, and internal stakeholders while ensuring alignment with client objectives
- Drive accountability across the service team by managing timelines, deliverables, and quality standards in a fast-paced, high-expectation environment
- Lead resolution of complex service issues and escalations, coordinating cross-functional teams to drive timely and effective outcomes
- Support client retention and growth by identifying opportunities to enhance value, strengthen relationships, and expand services in partnership with the Producer and consulting team
Requirements
- Proven ability to operate effectively within a highly matrixed team structure, influencing without direct authority
- Strong executive presence with the ability to engage and influence senior client stakeholders
- Ability to operate with speed, precision, and accountability within a high-performing team environment
- Advanced proficiency in Microsoft Excel and PowerPoint required
Nice to have
- Bachelor's Degree preferred
- Experience working with data, reporting, and analytics tools preferred
Compensation
- The typical base pay range for this role is $150,000 - $170,000
Benefits
- Employee Benefits is the core of our business and at our heart we are a people-focused organization.
- 7+ years of experience in employee benefits account management, with a significant portion supporting large-group or enterprise clients
- Proven experience supporting self-funded and complex benefit structures required
- Life & Health License required
- Serve as a senior operational lead on complex client accounts, partnering closely with the Producer, Managing Consultant, and Senior Benefit Consultant to execute client strategy
- Manage and coordinate all day-to-day service delivery across a multi-disciplinary team, often including multiple Account Managers, Associate Account Managers, and Financial Benefit Consultants
- Align service delivery with the client's broader business objectives, ensuring benefit strategies are executed in a way that supports organizational goals
- Partner with Financial Benefit Consultants and analysts to ensure accurate data flow, reporting, and insights that support client strategy
Equal opportunity
- equal opportunity employer.
Visa & Work Authorization
- If you have concerns about our use of AI, you may opt out where laws allow.
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This listing is sourced directly from OneDigital's careers page and normalized into a canonical job model.