LiveKit
Technical Account Manager
United States (Remote) · Senior
Sponsorship not specifiedDetected 114 days ago
JavaScriptTypeScriptPythonLLMsSalesforceSalesVoIPLeadership
Stay score
odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- It's also one of the first TAM roles at LiveKit, so you'll shape the function and the playbook as we hire more TAMs over the next year.
- This is a new function at LiveKit, and you'll define the engagement model for the company's most important accounts.
- You don't soften a recommendation when the customer needs to hear it straight.
Responsibilities
- Own the technical relationship and long-term outcome for a portfolio of strategic accounts, typically the most sophisticated voice AI and real-time engineering teams in our customer base.
- Drive architecture reviews and design consultations to understand each customer's deployment, model their growth trajectory, and steer them toward what will scale.
- Quarterback the full LiveKit team behind each account, partnering with Developer Success Engineers on day-to-day technical work, Forward Deployed Engineers on deep implementations, and routing hard issues to support and engineering.
- Build the playbooks. This is a new function at LiveKit, and you'll define the engagement model for the company's most important accounts.
- LiveKit is building the infrastructure layer for the voice-driven era of computing.
- Experience building or operating LLM agent systems, voice AI pipelines, or other AI-native applications.
- An opportunity to build something truly impactful to the world
Requirements
- 8+ years in technical, customer-facing roles such as TAM, Solutions Architect, Sales Engineer, or a senior engineering role with heavy customer exposure.
- Familiarity with real-time, distributed, or developer-platform systems.
- Direct experience with WebRTC, SIP, media servers, or voice AI infrastructure (if you've ever debugged that-one-weird-audio-issue, we want to talk to you).
- are obsessed with the success of every customer you work with
Compensation
- Competitive salary and equity package
Benefits
- Lead executive business reviews that connect platform health to business outcomes, surface technical risks ahead, and align both teams on what comes next.
- Comfortable owning a portfolio with a proactive system for tracking customer health, not just reacting to fires.
Company info
- Founded in 2021, LiveKit powers voice AI applications for OpenAI, xAI, Salesforce, Coursera, Spotify, and thousands of others, collectively facilitating billions of calls each year.
- Deepen product adoption by identifying capability gaps between what customers have built and what the platform supports.
- A track record as the trusted technical voice for engineering customers. Engineering teams have leaned on your judgment when the path forward wasn't clear.
- Familiarity with real-time, distributed, or developer-platform systems. Enough to understand the technical challenges customers face at scale, even if you haven't shipped them yourself.
- Our platform gives developers everything they need to build, test, deploy, scale, and observe agents in production.
- Be on-site with customers for major launches and executive reviews, and lead LiveKit's response in critical escalations to keep the customer's leadership in the loop.
Apply directly at LiveKit →Create a free account for alerts like thisView LiveKit immigration profile
This listing is sourced directly from LiveKit's careers page and normalized into a canonical job model.