Hellohera

Hellohera

Founding BizOps (Apollo Unit)

New York, New York

Sponsorship not specifiedDetected 152 days ago
Design SystemsCollaboration

About the role

  • THE GAP NO ONE HAS FILLED Every complex system in America has a profession whose job it is to be your trusted guide.
  • 99% of care happens when someone steps outside the four walls of a doctor's office.
  • Hera is creating a new profession in healthcare to fill that gap: the Hero, a dedicated senior care expert for your family.

Responsibilities

  • You'll build Hera alongside co-founders Jenny https://www.linkedin.com/in/jennydlee/, Myles https://www.linkedin.com/in/mylesnovick/ & Connie https://www.linkedin.com/in/jingyi-connie-kang/ and a team from Palantir and Headway.
  • Build the Hero growth engine.
  • Design systems to uphold quality.
  • Build technology that feels human when humans are getting displaced by technology.
  • Our promise is we will stretch your limits, and trust you to own unreasonably substantial outcomes.

Requirements

  • You have a lawyer for legal.
  • To scale to all of America, we have to unbundle expertise from the human so that anyone who can foster human connection can become a Hero.
  • The problem is that this expertise is tribal knowledge.
  • Collaboration must be an accelerant.

Company info

  • the Hero, a dedicated senior care expert for your family.
  • Our Heroes educate, coordinate, and advocate for the most vulnerable population in the healthcare system.
  • We're covered by insurance, so we can serve every family in America.
  • We are in the business of trust.
  • We're designing for the most emotionally charged moments of our customers' lives; the bar isn't just delight, it's trust.
  • expert humans do the driving today, and every mile they log trains the system so that tomorrow, anyone - even with zero healthcare background - can perform like a 20-year veteran.
  • The hard part is building a system that knows what to trust, what's gone stale, what's local versus universal, and how to surface the right insight at the right moment.
  • Get it right and you've scaled healthcare expertise beyond the lucky few who know the right person.
  • We wrote more on why and how we are building this technology here. https://hellohera.notion.site/what-endures-when-execution-is-free
  • Attack. Nothing is created in this world without an extraordinary amount of effort. In order to will the change we want to see in the world, we attack problems and play offense. We're here to win to ensure our customers get the world they deserve.
  • We are in person in NYC.
  • We are looking for an ambitious and relentless generalist problem solver to join us on this mission.
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This listing is sourced directly from Hellohera's careers page and normalized into a canonical job model.