Hirehangar

Hirehangar

Client Relations Manager

Columbia - Maryland

Work authorization requiredDetected 2 days ago
Strategic CommunicationsCommunicationCollaborationPublic Speaking

About the role

  • This role is ideal for someone with a background in PR, communications, or media reporting who is looking to transition into a tech-enabled client relations function.
  • The ideal candidate is consultative, detail-oriented, and comfortable acting as a trusted advisor to communications and brand-facing teams.

Responsibilities

  • Build and deliver client-facing reports summarizing platform insights and emerging trends
  • Serve as the primary point of contact for client questions, training, and ongoing support
  • Manage renewals and identify opportunities to expand client engagement with the platform
  • Relay client feedback internally to support product improvements
  • Collaborate with internal teams to ensure a smooth, high-touch client experience

Requirements

  • Must be a U.S. citizen or authorized to work in the U.S. without employer sponsorship (required due to compliance with government contract eligibility)

Nice to have

  • Prior exposure to social listening, media monitoring, or reporting tools (e.g., Meltwater, Brandwatch, Sprout Social, Cision, Talkwalker)
  • Experience working with corporate, brand, or enterprise-level clients
  • Background at a PR or communications agency supporting external clients
  • Tools & Technology:
  • We connect top talent with vetted employers, competitive pay, and real growth opportunities.

Skills

  • Client-facing analytics/dashboard platform
  • Google Workspace
  • Slack, Zoom, and other remote collaboration tools

Benefits

  • Experience producing or presenting client-facing reports, media coverage summaries, or - performance insights

Visa & Work Authorization

  • Must be a U.S. citizen or authorized to work in the U.S. without employer sponsorship (required due to compliance with government contract eligibility)
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This listing is sourced directly from Hirehangar's careers page and normalized into a canonical job model.