Echo Global Logistics

Sr. Vice President, Enterprise Account Management

Chicago, IL · Exec · Contract

Sponsorship not specifiedDetected 7 days ago

CRMSalesAccount ManagementSupply ChainLogisticsCustomer SuccessCadenceLeadership

About the role

We're a performance-driven organization.
We invest in our people, give them real commercial infrastructure to work with, and get out of their way.

Lead and develop a team of vertically aligned Enterprise Account Managers - responsible for growth, retention, and profitability across ITS's largest accounts.
Drive revenue growth through account expansion and cross-platform selling across ITS OTR, D&F, Dray, LTL, Roadtex temperature-controlled distribution, Echo Intermodal, Echo Mexico, and Managed Transportation.
Own the portfolio P&L - actively manage margin trends, load mix, mode shift, and account-level profitability across the full book.
Build and maintain executive-level relationships with the most strategic and highest-risk accounts in the ITS + Echo portfolio.
Partner with Enterprise Sales leadership on handoffs from new logo close into account management, and on large expansion opportunities that need hunter involvement.
Lead executive business reviews with key accounts - structured to expand scope, surface opportunity, and demonstrate the integrated platform value.
Develop EAM playbooks, performance standards, and commercial accountability structures that scale as the team grows.
Build a culture where EAMs think like owners and treat customer relationships as the assets they are.
Develop people. Identify the next leaders in the organization and put in the time to build them
10+ years in enterprise account management, commercial logistics leadership, or strategic customer success - with a track record of building teams and growing revenue.

The employee is regularly required to sit, talk, or hear.
You can walk into a room with a VP or C-level supply chain executive and hold the conversation.
You've built commercial accountability structures before - account planning processes, QBR standards, pipeline disciplines - and you know how to enforce them without losing people.
Bachelor's degree in Business, Supply Chain, or a related field

ITS Logistics is a leading Third-Party Logistics provider and an Echo Global Logistics company.
We run a fully integrated platform - asset-based truckload, Dedicated & Fulfillment, LTL, Dray, Intermodal, and Managed Transportation - plus Roadtex, our temperature-controlled warehouse and distribution network.

For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.

Work closely with operations, pricing, and carrier teams to make sure what we've committed to our customers is actually being delivered.

This listing is sourced directly from Echo Global Logistics's careers page and normalized into a canonical job model.