Next Insurance
Insurance Advisor
Rochester, NY · Junior · Full-time
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About the role
- Simply put, wherever you find small businesses, you'll find NEXT.
- These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.
- Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @ nextinsurance.com.
Responsibilities
- Provide outstanding customer service and support
- Work with our partners to solve customer concerns in a timely manner
- At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways.
Requirements
- If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information.
Nice to have
- Property & Casualty Insurance License (preferred)
Compensation
- This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Benefits
- Assist customers/prospects/partner agents with questions and concerns, helping them find the right coverage for their business insurance needs
- Excellent verbal and written communication skills to assist with customer needs, problem solve, answer questions, and leave a positive impression
- Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training.
Company info
- NEXT's mission is to help entrepreneurs thrive.
- We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.
- Since 2016, we've helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage.
- We're backed by industry leaders in insurance and tech, and we still have room to grow-that's where you come in.
- We are looking for a bright, motivated and driven individual to join our team and help us accomplish our mission of combining insurance know-how, innovative technology and world-class customer service.
- As an Insurance Advisor, you will ensure our customers receive a timely and quality customer experience while focusing on reviewing and accurately troubleshooting our customers needs and assisting in the management of their insurance policies.
- This is a fast paced role on a highly collaborative team where individuals have the chance to contribute meaningfully to a rapidly growing business in an exciting industry.
- Provide customers with insurance quotes for various insurance policies
Equal opportunity
- ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace.
- ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics.
This listing is sourced directly from Next Insurance's careers page and normalized into a canonical job model.