Wolcottwoodandtaylor
Transplant Insurance Follow-Up Specialist/Account Specialist
Chicago
Sponsorship not specifiedDetected 8 days ago
AccountingExcelCustomer SupportEpicLeadershipCommunicationProblem SolvingWritingMicrosoft OfficeAccounts Payable
About the role
- This position requires an advanced level of analytical collection skills and experience, understanding of global transplant billing, transplant phases, and transplant contracts.
Responsibilities
- Maintains responsibility for assigned Epic FUWQ duties and established productivity/quality standards
- Customer orientation - establishes and maintains long-term internal customer relationships, building trust and respect by consistently meeting and exceeding expectations.
- Writing skills -advanced writing skills with ability to communicate concisely, punctuate properly, spell correctly and maintain professionalism.
Requirements
- Minimum three years of experience in physician billing and directly related accounts follow-up collection methods and procedures.
Nice to have
- Communication communicates clearly and concisely, verbally and in writing.
- Persistence - comfortable pursuing, rebutting and escalating issues as appropriate.
- Goal-oriented - holds him/herself accountable to achieving shared professional and personal goals.
- Interpersonal skills - establishing and maintaining effective working relationships with employees, patients and external parties.
- PC skills - demonstrates high proficiency in Microsoft Office applications, especially Microsoft Excel, and others as required.
- Previous Epic experience strongly preferred.
Skills
- This position also requires complex organization, prioritization, problem solving and multitasking skills.
- Exceptional professionalism, written/verbal communication and strong customer service skills are essential.
Benefits
- Tracks professional claim denials for transplant related services, identifies errors preventing payment and submits appeals to ensure appropriate reimbursement.
- Attends and actively participates in Transplant billing and reimbursement review meetings with revenue cycle leadership
- Education/Experience:
- High School Diploma or general Education Degree (GED) plus demonstrated expertise in transplant billing and global reimbursement methodologies.
- Must have applicable knowledge of medical terminology.
- Knowledge - knowledge of medical terminology, revenue cycle and billing office procedures in physician billing is a must.
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