Wolcottwoodandtaylor

Wolcottwoodandtaylor

Transplant Insurance Follow-Up Specialist/Account Specialist

Chicago

Sponsorship not specifiedDetected 8 days ago
AccountingExcelCustomer SupportEpicLeadershipCommunicationProblem SolvingWritingMicrosoft OfficeAccounts Payable

About the role

  • This position requires an advanced level of analytical collection skills and experience, understanding of global transplant billing, transplant phases, and transplant contracts.

Responsibilities

  • Maintains responsibility for assigned Epic FUWQ duties and established productivity/quality standards
  • Customer orientation - establishes and maintains long-term internal customer relationships, building trust and respect by consistently meeting and exceeding expectations.
  • Writing skills -advanced writing skills with ability to communicate concisely, punctuate properly, spell correctly and maintain professionalism.

Requirements

  • Minimum three years of experience in physician billing and directly related accounts follow-up collection methods and procedures.

Nice to have

  • Communication communicates clearly and concisely, verbally and in writing.
  • Persistence - comfortable pursuing, rebutting and escalating issues as appropriate.
  • Goal-oriented - holds him/herself accountable to achieving shared professional and personal goals.
  • Interpersonal skills - establishing and maintaining effective working relationships with employees, patients and external parties.
  • PC skills - demonstrates high proficiency in Microsoft Office applications, especially Microsoft Excel, and others as required.
  • Previous Epic experience strongly preferred.

Skills

  • This position also requires complex organization, prioritization, problem solving and multitasking skills.
  • Exceptional professionalism, written/verbal communication and strong customer service skills are essential.

Benefits

  • Tracks professional claim denials for transplant related services, identifies errors preventing payment and submits appeals to ensure appropriate reimbursement.
  • Attends and actively participates in Transplant billing and reimbursement review meetings with revenue cycle leadership
  • Education/Experience:
  • High School Diploma or general Education Degree (GED) plus demonstrated expertise in transplant billing and global reimbursement methodologies.
  • Must have applicable knowledge of medical terminology.
  • Knowledge - knowledge of medical terminology, revenue cycle and billing office procedures in physician billing is a must.

This listing is sourced directly from Wolcottwoodandtaylor's careers page and normalized into a canonical job model.