NCL Bahamas
Workday Technical Analyst
Miami, Florida · Mid
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About the role
- The Workday Technical Analyst is a hands-on HR technology professional responsible for designing, developing, testing, deploying, and supporting secure, scalable Workday solutions. The role combines expertise in Workday integrations, reporting, security, data conversion, and Core HCM to maintain reliable data exchanges and improve the employee and manager experience.
- The ideal candidate can translate business requirements into technical designs, troubleshoot complex production issues, and partner effectively with People Excellence, Payroll, Finance, IT, security teams, vendors, and external consultants in a complex global enterprise environment.
- The Workday Technical Analyst is a hands-on HR technology professional responsible for designing, developing, testing, deploying, and supporting secure, scalable Workday solutions.
Responsibilities
- Serve as a technical subject matter expert for Workday HCM integrations, reporting, security, data conversion, and production support.
- Design, build, configure, and maintain integrations using Enterprise Interface Builder (EIB)
- Support integrations across varying solutions such as Core Connectors, Workday Studio, Report-as-a-Service (RaaS), Workday Web Services, REST/SOAP APIs, and secure file transfer methods.
- Create and maintain technical design documents, business process flow diagrams, data mappings, transformation rules, integration schedules, dependencies, error handling, and operational support procedures.
- Partners with Reporting and Analytics subject matter experts to troubleshoot and test Workday custom reports, advanced and matrix reports, calculated fields, dashboards, and data extracts that support operational, audit, and analytical needs.
- Partner with functional teams and business stakeholders to gather requirements, assess impacts, and translate business needs into scalable technical solutions.
- prepare test cases and test data, document results, and manage defects through resolution.
- Support Workday implementations, tenant updates/releases, enhancements, data conversions, deployments, and post-production stabilization activities.
- triage incidents, perform root-cause analysis, implement corrective actions, and communicate status in accordance with service-level expectations.
- Validate inbound and outbound data for accuracy, completeness, reconciliation, and compliance across Workday and connected systems.
Requirements
- DEGREE TYPE: Bachelor's Degree
- At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent.
- Bachelor's Degree
- FIELD(S) OF STUDY: Information Systems, Computer Science, Human Resources, Business Administration, or a related field.
- Experience supporting the full solution lifecycle, including requirements, design, build, testing, deployment, documentation, monitoring, and production support.
- Ability to communicate complex technical concepts clearly to technical and non-technical stakeholders and manage multiple priorities independently.
Nice to have
- 4+ years of Workday or HRIS/IT technical experience supporting integrations, reporting, security, data conversion, or related platform capabilities.
- Hands-on experience with Workday integration technologies such as EIB, Core Connectors, Workday Studio, RaaS, Workday Web Services, REST/SOAP APIs, XML, XSLT, JSON, and SFTP.
- Experience with Workday reports and calculated fields and analyzing data using Microsoft Excel
- SQL experience is strongly preferred.
- Working knowledge of Workday Core HCM, business process framework, organization structures, foundational data, and security concepts.
- Strong analytical, troubleshooting, data validation, and root-cause analysis skills with high attention to accuracy and detail.
- Experience with ticketing and delivery tools such as ServiceNow, JIRA, or Smartsheet and with Agile or Waterfall methodologies.
Skills
- Workday Pro certification or equivalent Workday integration, reporting, security, or HCM training desired.
- Experience supporting Workday in a publicly traded, global organization with a large and diverse workforce preferred.
Compensation
- Collaborate across Core HCM, Recruiting, Talent, Compensation, Benefits, Absence, Time Tracking, Payroll, Finance, and identity management processes.
Benefits
- Collaborate across Core HCM, Recruiting, Talent, Compensation, Benefits, Absence, Time Tracking, Payroll, Finance, and identity management processes.
Company info
- Regent Seven Seas Cruises
- It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
- The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
- They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
- All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
- Brand Overview
- Norwegian Cruise Line
- Oceania Cruises
- New Releases
- Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands.
- The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
This listing is sourced directly from NCL Bahamas's careers page and normalized into a canonical job model.