Eqbank

Operations Officer, Digital Banking (contract)

Toronto · Full-time

Sponsorship not specifiedDetected 6 days ago

Customer SupportCommunicationTime Management

About the role

We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.
The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.
If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.

EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.

The Officer is responsible for performing the role with a high degree of accuracy and with a superb level of customer service and professionalism.
The position requires the ability to identify issues and deficiencies in the administration of procedures and processes.
In addition the position also requires effective time-management skills and ability to prioritize workload.

Equity, Diversity & Inclusion EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported.

Facilitate the regulatory onboarding of customers in an efficient, compliant, and client-centric manner.
Rapidly triage and escalate complex issues to management for resolution.
Complete responsibilities in a proficient and timely manner
EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™.
If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.
As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position.

This listing is sourced directly from Eqbank's careers page and normalized into a canonical job model.