Dungarvin

Regional Director ICF Operations

San Antonio, TX, United States · Director

Sponsorship not specified$150k-$180kDetected 1 day ago

Data AnalysisData VisualizationBusiness DevelopmentForecastingBudgetingM&AProcess ImprovementLeadershipCommunicationProblem SolvingAdaptabilityLean Manufacturing

About the role

Since 1976, we've been dedicated to enhancing the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or complex medical needs.
With services nationwide, our team is united by a shared commitment to making a real difference; one person, one voice, one choice at a time.
Join our nationwide family and let us help you achieve your unique goals and dreams.

Responsibilities

You will drive quality outcomes, financial performance, regulatory excellence, leadership development, and strategic growth across a diverse portfolio of services supporting individuals with intellectual and developmental disabilities.
This high-impact role oversees a $50M+ operation supporting approximately 700 employees across residential services, ICF/IID, day programs, employment services, and community-based supports.
As a key partner to the COO and executive team, you will shape regional strategy, support growth and acquisition initiatives, navigate complex operational challenges, and develop high-performing leaders.
Support business development initiatives, acquisitions, change-of-ownership activities, integration efforts, and strategic projects that expand services and strengthen regional operations.
Coach, mentor, and develop senior leaders while building leadership pipelines, strengthening accountability, and fostering a culture aligned with Dungarvin's mission and values.
Proven experience overseeing $50M+ budgets, P&L performance, forecasting, labor management, and resource allocation while leveraging operational metrics to improve performance and support strategic decision-making.
Proficient with Microsoft 365 applications and operational reporting systems, with experience leveraging Power BI dashboards and analytics to identify trends, measure outcomes, improve performance, and drive continuous improvement.
This role offers the opportunity to lead a significant, growing region while making a lasting impact on individuals with intellectual and developmental disabilities.
You will have the autonomy to shape operations, develop future leaders, influence strategic direction, and partner with executive leadership on initiatives that support long-term organizational growth.
Drive Quality, Compliance & Risk Management: Strengthen quality assurance systems, monitor performance trends, ensure regulatory readiness, and proactively identify opportunities to reduce risk and improve outcomes.

Requirements

Strategic Growth & Change Management: Experience leading multi-state initiatives, M&A activities, change-of-ownership processes, RFPs, business development efforts, and organizational transformation initiatives.
Typically Monday-Friday during standard business hours, with flexibility required to support operational priorities, executive meetings, acquisitions, and urgent business needs.
Strong knowledge of ID/DD/IDD, ICF, HCBS, Medicaid Waiver programs, managed care models, CMS requirements, state licensing regulations, compliance standards, and quality assurance practices.
Work Schedule: Typically Monday-Friday during standard business hours, with flexibility required to support operational priorities, executive meetings, acquisitions, and urgent business needs.

Nice to have

Experience navigating multi-state operations, funding structures, provider networks, crisis management, and system-level change.
Strategic Thinking & Business Acumen: Balances mission, people, quality, and financial performance while identifying opportunities, anticipating challenges, and driving sustainable growth.
Data-Driven Decision Making: Uses KPIs, operational trends, and analytics tools such as Power BI to identify risks, improve outcomes, and guide strategic decisions.
Adaptability & Resilience: Thrives in a dynamic, travel-intensive environment by managing competing priorities, navigating ambiguity, and responding effectively to complex challenges.
Emotional Intelligence & Mission Alignment: Demonstrates empathy, sound judgment, and discretion while maintaining accountability and ensuring decisions align with Dungarvin's mission and values.
You will join a mission-driven organization where your leadership directly impacts quality outcomes, employee success, and the communities we serve.
With visibility, ownership, and the opportunity to influence the future of regional operations, this role provides the challenge, purpose, and professional growth expected of a senior executive leader.
Dungarvin, Compass, Cambrian are equal opportunity employers.

Skills

Uses KPIs, operational trends, and analytics tools such as Power BI to identify risks, improve outcomes, and guide strategic decisions.

Compensation

$150,000-180,000 Annually plus bonus potential

Benefits

Mileage Reimbursement: $0.50 cents per mile

Company info

respecting and responding to the choices of people in need of supports.
This mission guides everything we do; from creating individualized service plans to building strong partnerships with families, teams, and communities.
As a Dungarvin employee, you'll be at the heart of that mission.
You'll help people live meaningful lives on their own terms; supporting their goals, honoring their choices, and empowering their independence.
Join an executive leadership team that drives growth, leading acquisitions, and shaping the future of Dungarvin.
You'll have the autonomy to make strategic decisions, develop exceptional leaders, and create lasting impact across a rapidly expanding multi-state region.
All necessary equipment will be provided, along with a monthly stipend for cell phone expenses.
This is an opportunity for a strategic, mission-driven executive to influence the future of a growing region while making a meaningful impact on the individuals and communities we serve.

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This listing is sourced directly from Dungarvin's careers page and normalized into a canonical job model.