State Street

Tech Operations Governance Lead, VP II - State Street Investment Management

Boston, Massachusetts, USA · Vp

Sponsorship not specified$120k-$203kDetected 1 day ago

Cloud PlatformsCommunication

About the role

This role is accountable for ensuring technology services supporting Investment Management are delivered with operational excellence, resilience, and strong risk governance.
Salary Range: $120,000 - $202,500 Annual The range quoted above applies to the role in the primary location specified.

Own the technology service provider oversight framework for Investment Management.
Monitor and assess GTS IT service delivery performance in the following areas: application support, infrastructure, cloud platforms, cybersecurity, end‑user computing, and data services.
Define and maintain KPIs, SLAs, and scorecards
deliver clear monthly reporting highlighting performance, trends, and risks.
Partner with Risk, Compliance, and Audit to support regulatory reviews, operational resilience, and issue remediation.
Drive continuous improvement of governance, oversight processes, and operational resilience capabilities.
Define and maintain KPIs, SLAs, and scorecards; deliver clear monthly reporting highlighting performance, trends, and risks.
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability.

10+ years of experience in financial services technology, technology governance, or service provider oversight.
Experience overseeing large‑scale, enterprise technology service providers (intragroup or outsourced).
Proven ability to influence senior stakeholders and operate effectively in matrixed environments.
This is a senior individual‑contributor role requiring strong asset‑management domain expertise, governance discipline, and the ability to influence outcomes across a complex, global organization.

Act as the primary escalation point for service issues and dependency risks impacting business operations.

$120,000 - $202,500 Annual
incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)

Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match
insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
paid-time off including vacation, sick leave, short term disability, and family care responsibilities

gin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military a

This listing is sourced directly from State Street's careers page and normalized into a canonical job model.