Absolutesecurityintl
Quality Assurance Coordinator
Irwindale, California, United States · Full-time
Sponsorship not specifiedDetected 14 days ago
CybersecuritySOC OperationsIncident ResponseCustomer SupportCommunicationCollaborationOrganizational Skills
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Absolute International Security is a leading provider of professional security guard services in the Southern California region.
- This role is responsible for ensuring accuracy, consistency, and effectiveness of security personnel in the field by providing remote security monitoring, incident response, and audits for all assigned personnel and locations.
- This role serves as a central communication point between security guards, security supervisors, clients, and management to ensure efficient operations and exceptional customer service.
Responsibilities
- Maintain communication with security personnel via phone, text, email, and other company communication platforms.
- Document critical security personnel activities, incidents, and operational updates.
- Maintain accurate quality assurance records and audit trails.
- Support security supervisors and management.
- Customer & Employee Support
Requirements
- High school diploma or GED required.
- Minimum 2 years of security industry or related field experience required.
- Must be at least 18 years old
- Ability to pass a background check, drug screening, and additional screening requirements
- Ability to work in fast-paced environemnts and handle emergencies calmly under pressure.
Nice to have
- Associate's or Bachelor's degree preferred.
- Previous experience in quality assurance, dispatching, security operations, or high volume workforce coordination preferred.
Skills
- Excellent written & verbal communication and interpersonal skills
Company info
- We are dedicated to providing exceptional service to our local businesses and clients through a focus on integrity, vigilance, professionalism, and reliability.
- You will be a part of a team that strives to make a positive impact on our company culture as well as on the communities we serve.
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